Dentrix Ideas

9 Vote

new Patient Engage needs to send 1 group text to confirm ALL family member names that day, not just one name

URGENT REQUEST!! The new Patient Engage text confirmations need to be formatted to send 1 text for family appointments and that 1 text needs to list ALL family members that day. For example, mom needs to get one text saying "Reply C to confirm Sal...

Created 21 Feb 15:47 by Guest

Appointment Reminders

3 Needs review
13 Vote

Deceased Patient Status

Currently the only option is to put the person as "non-patient" and read notes that they have passed away, or archive the patient which technically you can not do until 7 years after their last visit. It would be nice to actually have options for ...

Created 20 Apr 12:50 by Guest

Family File

1 Needs review
8 Vote

Would prefer to have the option back to change providers. In previous version we were able to change this as long as it wasn't moved to history. Now it also includes the inability for procedures that are linked to insurances claims. This means if we didn't happen to catch the error prior to creating and entering any payments we have the delete everything to recreate the claim to the correct provider. Dentrix has only created room for error for us, if we inadvertently deleted without making notes of when payment was made and amount per procedures. Also, version 23.2 does not allow us to copy and paste any claim notes related to the claims. These notes were beneficial for us current or future follow up and reference.

No description provided

Created 08 May 21:23 by Lin Seckinger

Ledger

0 Needs review
1 Vote

Ability to Sort Batch Manager

It would be very convenient to be able to sort the Batch Manager by Date, Description, or Status.

Created 25 Oct 22:09 by Guest

General

0 Needs review
1 Vote

Mobile view- Show events

Our doctors block out times for various events. These do not populate in the Mobile view. If the Dr. is accessing the day, they do not know if the time slot is actually available. unless they are in the office with the desktop. This diminishes the...

Created 25 Oct 14:58 by Guest

General

0 Needs review
1 Vote

the contact us phone number on the dentrix landing page is a scam phone number

on this landing page https://info.dentrix.com/expandability_overview?utm_source=google&utm_campaign=dentrix_solo&utm_medium=ppc&utm_content=Dtx_pms_lp&tname=2024Q1_paid_search_ppc_Dtx_pms_lp&gad_source=1&gclid=CjwKCAjwg-24B...

Created 25 Oct 14:50 by Guest

0 Needs review
1 Vote

Add treatment planner access

Add treatment planner icon to be accessable from family file

Created 25 Oct 11:35 by Guest

Family File

0 Needs review
4 Vote

Adding Pharmacy information to Prescription Box

Wondering if there is a way of adding box for Pharmacy name and contact information to the Prescription box. Most of the time you need that when looking at calling in a RX so makes sense to have it all available in the same window

Created 08 Mar 14:50 by Guest

General

0 Needs review
4 Vote

Disable appointment book pop ups

We have a provider who we schedule out of two ops and any time you click on the appointment to save it, it flags a pop up with "provider is already scheduled for requested time do you still want to continue" and is a unnecessary additional step yo...

Created 07 Mar 20:30 by Guest

Scheduling

1 Needs review
2 Vote

Add age next to the patient name at top of screen

The only way to see the patient age, unless we change the view on the schedule, is to go to the family file. Please add age next to the patient name at the top of the screen.

Created 07 Aug 22:20 by Guest

Insurance

2 Needs review