Dentrix Ideas

7 Vote

Need original claim number in ecentral or claim module

4 claims out of 10 goes un responsive from insurance even they are accepted on ecentral. when i call insurance and tell them its accepted from our side. they asking for claim#. the one we have is not useful for them. hence we cant use it as timely...

Created 28 Feb 16:45 by Khushboo Jain

Claims Manager

0 Needs review
5 Vote

NEW PATIENT APPOINTMENT

NEW FEATURE TO "STREAMLINE" NEW PATIENT APPOINTMENTS IS RIDICULOUS. THIS IS EXTREMELY TIME-CONSUMING FROM AN ADMINISTRATIVE STANDPOINT AND ADDS MORE PHONE TIME TO COLLECT ADDITIONAL INFORMATION. IT ADDS UNNECESSARY DATA IN TO MY DATABASE WITH POTE...

Created 23 May 20:07 by Zoila Pineda

Scheduling

2 Needs review
5 Vote

Code specific range on coverage table

Instead of having to change the entire code range for one specific procedure code, you should be able to add an exception for just that code. Example: SRP is covered at 50% but Perio Maintenance is covered at 80%. I had to create 3 lines of code r...

Created 23 May 15:32 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
14 Vote

Be able to change/increase the size and font on the ledger

It would be easier to read without changing the resolution of the computer as whole. If you can change it on the appt screen why not the ledger.

Created 04 May 16:00 by Guest

Ledger

1 Needs review
5 Vote

Print aging report with ucr fees

When printing insurance aging report, there should be an option to filter by printing with ucr fees or insurance amounts. It is easier to trace claims with insurance companies when I have the UCR fees readily available on the report instead of the...

Created 22 May 20:34 by Guest

Claims

0 Needs review
5 Vote

Ability to customize route slip

The current route slip is too congested and shows information we don't want/need, but it doesn't show things we do want such as the patient age. This impacts the ease of use and the patient experience.

Created 22 May 18:31 by Guest

Appointment Book

0 Needs review
9 Vote

Benefit Limits pop up alert

It would be FANTASTIC if dentrix would provide an alert/pop up when booking an appointment letting you know that benefit maximums will be reached with that appointment. Please :

Created 30 Nov 19:23 by Guest

0 Needs review
2 Vote

Add feature for properly aging future insurance payments for orthodontic procedures

There is an option to set up payment plans for patients who have payment plans set up, but insurance payments also need a feature for payment plans. Some procedure codes (like ortho) pay in increments, and we would like a feature to set those expe...

Created 26 Sep 20:41 by Guest

Claims

0 Needs review
17 Vote

DO NOT COMBINE PAYMENTS

Dentrix now combines payments, if made on the same day, when printed from the ledger. This has become a huge problem for patients making a partial payment with their HSA or flex card and are being denied, even with the separate receipts showing th...

Created 06 Dec 13:31 by Guest

Ledger

2 Needs review
1 Vote

Practice Schedule

Change office hours for certain number of months going forward, but not effecting previous set office hours. Dr Chris Lee

Created 08 Nov 20:08 by Guest

Scheduling

0 Needs review