Dentrix Ideas

3 Vote

Bulk changes to insurance

The ability to makes changes to an insurance plan such as sort by carrier and make changes to the fee schedule or update the address would be great. Also the option to merge duplicate insurance plans.

Created 05 Sep 13:57 by Guest

Insurance

0 Needs review
2 Vote

Go back to recent patient search having more than the last 5 patients listed

We've recently experienced the update to the patient search module, and are perplexed. Who or what is benefitted by the change in listing the last 5 people you searched instead of whatever the prior link was? I have used that feature often to brin...

Created 23 Sep 20:37 by Guest

Ledger

1 Needs review
2 Vote

Customize Header for Search Patient

When searching a patient there are too many headers that some of us do not need to see In Select Patient box. I right click on the header and uncheck HofH, SS#, Chart# so I am looking at what I need and I can see the entire header. The problem is ...

Created 23 Sep 15:49 by Wendy Lombardo

Appointment Book

1 Needs review
3 Vote

Family File Font Size

We need to adjust the font size, As the font is to small and hard to read. Especially the email section. If we are able to pick our font size that would be awesome, so our eyes don't struggle. The font now in the standard program is probably a fon...

Created 04 Sep 21:51 by Guest

Family File

0 Needs review
4 Vote

Primary Claim Adjustment Reasons

Some secondaries newly (since Feb 2024) require us to enter in the claim details (write offs, patient responsibility, and reasons why) within the Claim Information box, or Dentrix will not even push the claim through. It would be helpful to have a...

Created 15 Aug 19:49 by Moe Spresser

Claims

0 Needs review
7 Vote

Allow for mass patient deactivation

Would like to be able to deactivate any patient with no balance owed whose last visit was more than 36 months ago

Created 18 Jun 18:16 by Guest

General

0 Needs review
4 Vote

Allow me to triple book the Dr.

We like to triple book with appointments that overlap ten minutes so we can seat the patient and they can be ready for the Dr. Dentrix will only allow us to double book. Remove this feature and let us book our patients as we deem necessary.

Created 14 Aug 18:37 by Guest

Scheduling

0 Needs review
4 Vote

Audit individual patient

There should be a way to search an individual patient's history, eg. claims sent or deleted, payments entered or deleted, adjustments made or deleted.

Created 14 Aug 16:39 by Guest

Billing and Adjustments

0 Needs review
1 Vote

Version 24.16, need total # of subscribers for each insurance at the "end" of report

the older versions gave this total # at the end of report but it doesnt with the new version. The office have to literally add it up ourselves which is very inconvenient

Created 11 Oct 20:44 by Guest

Office Manager

0 Needs review
4 Vote

Allow for a longer first name

We have a lot of hispanic patients who have multiple names, often they have first names longer than what is allowed to put into the file. So we have to abriviate it which can affect how insurance gets the information.

Created 12 Aug 20:45 by Guest

Family File

0 Needs review