Dentrix Ideas

3 Vote

SET DENTIST AS PROVIDER FOR ALL EXAMS

All exams are done by the doctor and should not need to be changed each appointment when walking out. We should be able to assign the Dr. to all exams so it automatically falls under doctor production. This would save hygienists and front desk tim...

Created 05 Jul 18:31 by Guest

Clinical

0 Needs review
3 Vote

Inactivate conditions from the tooth

it would be so much easier/faster to inactivate conditions on the tooth itself- such a right click of the mouse. Instead of doing it from the progress notes.

Created 05 Jul 00:45 by Guest

Charting

0 Needs review
2 Vote

Accurate Treatment plans for the following cal year/benefit period

Allow a way to give a accurate treatment plan at the end of the year/benefit period for the following calendar year/benefit period. Currently there is the option of "Use Dental Plan Maximums and Deductibles" but that option still does NOT produce ...

Created 13 Dec 17:26 by Guest

Treatment Plan

0 Needs review
1 Vote

Dentrix rejected claims with multiple same code quantity (D0230)

Error Message: DentalXChange :This payer does not accept procedure quantity greater than 1 for this procedure, please split into multiple charge lines; Claim/encounter has been forwarded to entity.

Created 22 May 15:19 by Guest

Claims

0 Needs review
3 Vote

Communication Regarding Outages

For the second time in less than a month, eSync has had an outage that results in the inability to confirm insurance eligibility or to send eClaims. It would be helpful to receive a text or email to let practices know when such outages occur so th...

Created 03 Jul 13:01 by Guest

eClaims

1 Needs review
6 Vote

Clear All Payment Tables With One Swoop!

We need to start fresh and clear out payment tables that have been set up within insurance plans. They are old and in order to trust the estimate given on a patients ledger we need to remove all payment tables and start fresh. Since this can't be ...

Created 03 Mar 20:25 by Guest

Insurance Maintenance

0 Needs review
6 Vote

Provider Change

Should a provider not be working, it would be great to have an option to change the entire schedule of that day to another provider. For example, if our hygienist sick, have an option to make a few clicks and her entire day has changed to the othe...

Created 02 Mar 17:02 by Guest

Scheduling

1 Needs review
2 Vote

Calculate Secondary Insurance when fees are above fee schedule

Secondary insurance estimate should be based on the fee table. Our fees are higher than the provincial fee guide and Dentrix calculates the secondary amount as though the second plan will pay higher than the eligible amount.

Created 11 Dec 21:56 by Unknown Unknown

Dental Insurance Benefits and Coverage

0 Needs review
2 Vote

Delete signed clinical notes

Every once in a while a clinical note is placed and signed and its the wrong chart. It would be great to have an ability to delete this note or at least have a line though it!! The addendum to the bottom of note is hard to see and small and just k...

Created 11 Dec 19:27 by Guest

Clinical Notes

1 Needs review
5 Vote

Default lab procedure code

When we enter a procedure code for a space maintainer in the patient chart, there is a drop down code for the Lab Fee. I have attached some screenshots. There are 3 choices we choose from for this lab code. We would like to change the default code...

Created 10 Aug 18:44 by Nelle Pedersen

Charting

0 Needs review