Dentrix Ideas

2 Vote

Secondary Pre-authorizations estimates wont go electronically

When sending primary and secondary pre-authorizations electronically Dentrix will no longer send a secondary electronically. An error occurs when the secondary insurance carrier's estimate is sent. The estimate shows as sending but is changed to t...

Created 31 Oct 18:44 by Nina Lucas

Ledger

1 Needs review
2 Vote

Leave note on Unscheduled Appoitment

I spoke to Calvin from Dentrix support regarding leaving a note in an unscheduled appointment from the unscheduled appointment list. He mentioned to me that it is not possible to leave a note unless I choose “Wait/Will Call” or “Break” the appoint...

Created 31 Oct 13:52 by Guest

Scheduling

1 Needs review
5 Vote

Spell check needed for medications

when patient's are entering their medications, so many are mispelled, adding so many wrong entries in our medication library

Created 30 Oct 15:42 by Guest

General

0 Future consideration
4 Vote

It would be very useful to show patient time arrival,time seated, and time dismmised.

This would help with time management.

Created 29 Oct 14:55 by Guest

Appointment Book

0
1 Vote

There has to be a deactivation feature on Campaigns

I just spent over two hours of my life on a call that did not fix my issues, all of that could have been avoided if someone had a brain and considered the simple fact that office may need to de-activate marketing campaigns on DentrixHub, or delete...

Created 31 Oct 21:11 by Guest

Campaign Studio - Newsletters

0 Needs review
3 Vote

claims batched but not sent

No description provided

Created 29 Oct 14:42 by Guest

eClaims

0
4 Vote

DO not bill for patient specific

Please allow a "do not bill to insurance" for patient specific. I have a patient that is a subscriber on his kids insurance plan, but only pediatric coverage. I have to add their insurance to his chart, but its also billing him each time he comes ...

Created 28 Oct 17:44 by Guest

Claims

1
4 Vote

"Online Booking" for Existing Patients from Website, not just New Patients

Existing patients should be able to book an appointment using "Online Booking" from the website too if they can't get a hold of someone at the practice or after hours when the practice is closed. The feature to do this with the recall reminders th...

Created 28 Oct 15:56 by Guest

Appointment Book

2
3 Vote

Applying payment correctly to providers/split payments

When posting a payment for a patient, that had work done by more than one provider on the same day. When you click on split payment, it does not always split appropriately or even to the correct providers.

Created 27 Oct 16:48 by Guest

General

0
5 Vote

Having associated transactions show up together

By having payments associated to each insurance claim underneath each other would make reading the ledger alot easier.

Created 24 Oct 20:45 by Guest

Ledger

0 Future consideration