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Vote
Primary Claim Adjustment Reasons
Some secondaries newly (since Feb 2024) require us to enter in the claim details (write offs, patient responsibility, and reasons why) within the Claim Information box, or Dentrix will not even push the claim through. It would be helpful to have a...
Created 15 Aug 19:49 by Moe Spresser
Claims
0
Needs review
9
Vote
color coded pop ups
we should be able to have the option of color-code pop ups to identify the reason for it. Like a different color for billing, one for insurance, misc pt notes, medical info, etc.
Created 27 Feb 20:27 by Guest
General
0
Needs review
2
Vote
Appointment View Printing
We have patients that have two or even three insurances. It would be nice that when printing the schedule to be able to change the view to add those insurances on the appointment view. Please create tabs under Appointment Display Info for Secondar...
Created 21 Oct 16:03 by Guest
Appointment Book
0
Needs review
2
Vote
Duplicate & Ortho Charts
It would be nice to know if there is a patient with the same name already in the system when it is first being entered so there are not duplicates. We also need to have a box to check off that this is a duplicate patient but that this is their Ort...
Created 21 Oct 15:03 by Guest
Family File
0
Needs review
4
Vote
Allow me to triple book the Dr.
We like to triple book with appointments that overlap ten minutes so we can seat the patient and they can be ready for the Dr. Dentrix will only allow us to double book. Remove this feature and let us book our patients as we deem necessary.
Created 14 Aug 18:37 by Guest
Scheduling
0
Needs review
4
Vote
Audit individual patient
There should be a way to search an individual patient's history, eg. claims sent or deleted, payments entered or deleted, adjustments made or deleted.
Created 14 Aug 16:39 by Guest
Billing and Adjustments
0
Needs review
3
Vote
Skip tooth on perio chart
Please add skip tooth button on perio chart. 1) if the patient is in pain to temporarily skip tooth for current perio chart 2) spot probing 3) fractured tooth
Created 16 Sep 20:32 by Cynthia Hernandez
Charting
0
Needs review
3
Vote
Update Fee Schedules
We see about 170-200 patients a day and we have some of those patients that were here in 2023 and had a treatment plan set up. I noticed that the fees do not automatically update, so we have to go into every patient and update case by case. It wou...
Created 16 Sep 17:48 by Guest
Treatment Plan
1
Needs review
4
Vote
Allow for a longer first name
We have a lot of hispanic patients who have multiple names, often they have first names longer than what is allowed to put into the file. So we have to abriviate it which can affect how insurance gets the information.
Created 12 Aug 20:45 by Guest
Family File
0
Needs review
8
Vote
Add unique flag to patient's name/appointment for Pre-Med
We would like to see that a patient requires pre-med prior to appointment without having to click on every name on our schedule for the day. If we can just view the schedule and there is a unique flag/symbol that shows next to their name, then we ...
Created 27 Mar 13:45 by Diana W
Appointment Reminders
0
Needs review
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