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Vote
please make the appt tx provider what posts to the ledger
Before the latest update a few weeks ago the clickable box within the appt setup drop down that states to use tx provider on appt by default would set the appt to the rendering provider. It no longer does this. How do we fix this?
Created 10 Jun 21:05 by Adriane Lippian
Appointment Book
0
Needs review
1
Vote
Allocating Accounts of Inactive Providers
A/R report shows inactive providers have a "beginning balance" but they haven't been here for years. Trying to figure out a way to allocate accounts to make this number $0, but the Provider Credit Balance Manager doesn't show any discrepancy... On...
Created 10 Jun 17:50 by PB
Ledger
0
Needs review
1
Vote
Add ability to change order of procedures on day sheet
We would like the ability to further customize the order of procedures on the day sheet. Specifically, if a patient has multiple procedures on various teeth, we would like to be able to group the teeth together for the patient to better review at ...
Created 10 Jun 16:07 by Shelley Tegenkamp
Office Manager
0
Needs review
7
Vote
Add a Pronunciation box to family file
Please add a name pronunciation box to the family file so my staff doesn't keep phonetically spelling out unusual patient names in the "preferred" box. Since the statements use the ''preferred" name on the envelope, I don't want the patients recei...
Created 13 Oct 16:14 by Richard Fossum
1
12
Vote
Unlimited Time Blocks per Provider
We block schedule. In other words, each of our procedures fits into a pre-determined time block. Each DMD has four ops. Adds up to 22 time blocks needed. The benefit is to the whole office. For the staff who schedules, it makes this task easy by f...
Created 25 Jul 11:41 by Guest
Scheduling
0
Future consideration
6
Vote
Report: number of patients under ea. insurance
We would like a report showing the number of patients on each insurance plan, ie. Cigna 600, Delta 875, etc. Support is saying there is no such report.
Created 22 Mar 13:30 by Guest
Insurance
1
Needs review
12
Vote
Flag Duplicate Patients
It doesn't flag us if a patient has already been in our system before. It would be great if we could get "duplicate" section and if we can get them morphed together if there are.
Created 24 Jul 15:02 by Guest
Scheduling
0
Future consideration
9
Vote
Split Secondary Claim
It would really help if secondary claims can be split especially when you do not receive full payment for certain codes billed that require follow up. This would help keep track of it when we pull the inurance aging report if we dont have to close...
Created 17 Nov 20:15 by Guest
Ledger
1
2
Vote
Changing Image type in Smart Image
Data conversion did not import images correctly by type. Data conversion did not convert all of my images, either. We should be able to correct the data conversion image type within the system as we find them. We also should be able to create a cu...
Created 29 Dec 18:07 by Guest
Smart Image
0
Needs review
2
Vote
The order of the procedures in the claim should be reflected by their order in the patient ledger. For some institutions, such as Medicaid, the order they appear on the claim can cause it to be denied. So the order on the claim should reflect the ledger and not just numerical order
No description provided
Created 29 Dec 18:02 by Guest
Claims
0
Needs review
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