Dentrix Ideas

2 Vote

Add boxes to claims submission information to decrease resubmission rates.

Insurance companies seem to miss the narrative in the remarks box. Add boxes into (Ledger> Claim (batched)>Claim Information). Examples of boxes to add: X-rays attached box (almost always have to resubmit with same x-rays stating in narrativ...

Created 19 Oct 15:47 by Guest

Claims

0 Needs review
5 Vote

Original Claim Number and NEA automatically placed in "Claim Status Notes"

Would really love for you to get rid of all the "batched" lines and put something that actually means something to us and is helpful. We have to constantly manually record this info or look it up when insurance needs it. The "sent" is okay, though...

Created 29 Mar 15:45 by Guest

0 Gathering Feedback
3 Vote

Ledger

when you print/send a statement for a patient that it makes a copy of what you printed/sent to the patient so that you can refer to it when they call and ask a question about it.

Created 12 Apr 16:17 by Kirsten Polete

Ledger

1 Needs review
9 Vote

When a procedure is INVALIDATED, make the entry in the ledger more obvious

When you look at a patient's ledger, it is difficult to see the invalidated procedures (shows as a small +). Can we make invalidated procedures a different shade so it stands out a bit more?

Created 28 Feb 03:02 by Guest

Ledger

0 Future consideration
5 Vote

Text more then just active patients

Why can we only text current active patients, what if an old inactive patient reaches out, what if a mom or dad or husband or wife or another office we work with reaches out?

Created 28 Mar 20:58 by Sarah Hanvold

Patient Engage Live & Mobile

0 Needs review
10 Vote

Need to enlarge font on the ledger screen.

The doctor purchased a new computer, however the font on ledger screen did not remain the larger text as the past one. It would add in viewing the history of the patient.

Created 22 Aug 14:21 by Guest

Ledger

2 Future consideration
1 Vote

Integrate/ bridge for dentrix and VyneTrellis where we can choose the file folder that it is going through in the document center,

No description provided

Created 25 Apr 20:08 by Guest

0 Needs review
2 Vote

Copy and Paste option

Please add the copy/paste option for texting. This is a huge inconvenience when we want to send multiple patients a message. We should NOT have to make a template for everything!!!

Created 18 Oct 19:31 by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

updating or adding secondary insurance

When adding a secondary or updating a secondary insurance once the month is closed - it tells us that it is an invalid relationship code. We are not able to send electronically it come us rejected when we print it out it shows that the primary and...

Created 18 Oct 16:05 by Guest

Claims

0 Needs review
3 Vote

Future block change for schedules

allow offices to change block increments with future start dates. We currently have 10 minute blocks and want to switch to 15min blocks but our hygienists book out 6 months in advance. if i change it now all our appts will be messed up and we cant...

Created 11 Apr 19:24 by Guest

Appointment Book

0 Future consideration