Dentrix Ideas

9 Vote

Split Secondary Claim

It would really help if secondary claims can be split especially when you do not receive full payment for certain codes billed that require follow up. This would help keep track of it when we pull the inurance aging report if we dont have to close...

Created 17 Nov 20:15 by Guest

Ledger

1
12 Vote

Flag Duplicate Patients

It doesn't flag us if a patient has already been in our system before. It would be great if we could get "duplicate" section and if we can get them morphed together if there are.

Created 24 Jul 15:02 by Guest

Scheduling

0 Future consideration
1 Vote

Database Export Email Alert

It would be nice if we could have email alerts sent to specific addresses in the instance of a database export failure.

Created 24 May 16:10 by Guest

General

0 Needs review
4 Vote

Dentrix Hub will NOT sync changed appointments only new appointments - NOT ok. "known issue?"

Dentrix Hub will NOT sync changed appointments only new appointments - NOT ok. "known issue?" WE have contacted Dentrix support 3 times this month and the problem continues! FIX it already. Thanks

Created 27 Jan 19:02 by Patricia Silva

Appointment Reminders

1 Needs review
12 Vote

Health History - Put a note symbol on the Health History Alerts

Please put a note symbol on the Health History Alerts. Just like when you are looking at the Health History. If the note symbol isn't there you have no idea if it has any notes attached.

Created 16 Jul 18:30 by Guest

Health History

3 Gathering Feedback
3 Vote

SET DENTIST AS PROVIDER FOR ALL EXAMS

All exams are done by the doctor and should not need to be changed each appointment when walking out. We should be able to assign the Dr. to all exams so it automatically falls under doctor production. This would save hygienists and front desk tim...

Created 05 Jul 18:31 by Guest

Clinical

0 Needs review
3 Vote

Inactivate conditions from the tooth

it would be so much easier/faster to inactivate conditions on the tooth itself- such a right click of the mouse. Instead of doing it from the progress notes.

Created 05 Jul 00:45 by Guest

Charting

0 Needs review
2 Vote

Accurate Treatment plans for the following cal year/benefit period

Allow a way to give a accurate treatment plan at the end of the year/benefit period for the following calendar year/benefit period. Currently there is the option of "Use Dental Plan Maximums and Deductibles" but that option still does NOT produce ...

Created 13 Dec 17:26 by Guest

Treatment Plan

0 Needs review
3 Vote

Communication Regarding Outages

For the second time in less than a month, eSync has had an outage that results in the inability to confirm insurance eligibility or to send eClaims. It would be helpful to receive a text or email to let practices know when such outages occur so th...

Created 03 Jul 13:01 by Guest

eClaims

1 Needs review
6 Vote

Clear All Payment Tables With One Swoop!

We need to start fresh and clear out payment tables that have been set up within insurance plans. They are old and in order to trust the estimate given on a patients ledger we need to remove all payment tables and start fresh. Since this can't be ...

Created 03 Mar 20:25 by Guest

Insurance Maintenance

0 Needs review