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Vote
Restore function of creating secondary claims with attachments automatically copied from primary claim.
We upgraded from G4 to G7.3 and Dentrix no longer creates secondary claims automatically with the same attachments attached to the primary claim. Dentrix randomly picks what it thinks the secondary claim needs, which results in wrong documentation...
Created 14 Dec 20:38 by Guest
Insurance
0
1
Vote
TO BE ABLE TO RETRIEVE A DELETED QUESTIONAIRE
After Importing the patient's online questionaire, it was deleted accidently within the questionaire tab. We should be able to retrieve deleted questionaires.
Created 26 Apr 20:18 by Guest
Patient Forms
0
Needs review
2
Vote
enter payment window
When you open "enter payment" window, have the notes arrow/window open by default. speeds up workflow.
Created 04 Oct 20:28 by Guest
Ledger
0
Needs review
2
Vote
In the Perio chart should be able to change teeth to primary teeth
This is a Pediatric office,,, Perio chart only shows permanent teeth ,,, it does not give me the options to so a perio exam on a Mixed dentition case
Created 04 Oct 19:23 by Guest
Charting
0
Needs review
2
Vote
Improve Comms
Please increase character limit for text. Multiple texts annoy and inconvenience patients. Please also create a schedule in which we can determine a timeframe for when email communications go out.
Created 04 Oct 17:57 by Guest
Patient Relationship Management - Communications
0
Needs review
2
Vote
Pre-Treatment Estimate's and Deductibles
It would be great to have a way for Dentrix to automatically calculate when a patient has not met their deductible rather than having to manually calculate to get the amounts to match on the treatment plan.
Created 04 Oct 15:10 by Guest
Insurance
0
Needs review
3
Vote
Need to add a pt banner at top of schedule
This system is very frustrating. Alot of extra steps to ck out a pt makes your check out slower. Needs user friendly check out. Easy Dental was a much quicker check out for pt. Need a pt banner at top of schedule so you can make an appointment for...
Created 13 Mar 19:39 by Guest
Scheduling
0
Needs review
4
Vote
Family Balance Charges
When posting a payment to a ledger with a family balance that applies to multiple family members apply the payment automatically to each member to clear their balance- do not apply it only on the member that you are posting on and then make the po...
Created 19 Aug 19:28 by Unknown Unknown
Ledger
0
Needs review
4
Vote
Pre-Authorization deductible
Please allow us to specify which code the insurance company is taking the deductible from when entering in a pre-authorization. Dentrix takes the deductible from the most expensive code. Delta Dental is taking the deductible from the first code in...
Created 19 Aug 18:44 by Guest
Ledger
1
Needs review
8
Vote
Please add email address to Patient Route Slip
During this pandemic, email is the easiest way to reach pts. The route slip does not display whether this is on file or not. It is much quicker to look at the route slip then go into the family file to see if it is recorded.
Created 20 May 15:38 by Guest
Family File
2
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