Dentrix Ideas

1 Vote

Patient engage

Add a feature that help us to send office promotions to an específic patients without going throughout a big list. Currently you have to manually text each patient one at a time or send a text to all patients. We should be able to text only the pa...

Created 14 Nov 03:22 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Recall Patient Engage

Add a feature to ONLY text recall patients. Currently you have to manually text each recall patient one at a time or send a text to all patients. We should be able to text all overdue recall patients.

Created 13 Nov 22:40 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Add preferred name to custom tags for Patient Engage Messaging

We would like to have the option to use the preferred name instead of the first name for the patient engage text messages that are sent out to patients

Created 13 Nov 13:26 by Guest

Patient Engage Live & Mobile

1 Needs review
1 Vote

Please change the thank you for confirming message on PE, case 04115455

Please change the thank you for confirming message on PE, case 04115455

Created 02 Oct 16:31 by Guest

Patient Engage Live & Mobile

0 Needs review
13 Vote

Patient Engage Live+ PE mobile= Dentrx Hub + Go to Connect

PLEASE UPDATE AND COMBINE ALL FEATURES TO ONE!! We recently switched over from Weave to P.E and pretty disappointment with this new feature. I think if Dentrix can up their game and update to one it would be perfect. With weave we were able to do ...

Created 02 Sep 14:41 by C V

Patient Engage Live & Mobile

7 Future consideration
1 Vote

"Check In" text needs to say Update Requested, needs to be customizable

Families with multiple patients do not know who to fill it out for. The text led link in no way corresponds with patient check in. It needs to be labeled correctly and we need to make sure it is understood who is requiring an update.

Created 19 Sep 16:23 by Sarah Harney

Patient Engage Live & Mobile

0 Needs review
1 Vote

Ability to customize appointment time increments in Hotlist notifications through Dentrix Hub

The available appointments are in 15 minute increment for Hotlist notifications. Our system is set for 10 minute increments. For instance, I have an open appointment at 8:50. I can only send out the notifications for 8:45 or 9:00. Makes no sense t...

Created 17 Sep 17:03 by Chrissy Boothroyd

Patient Engage Live & Mobile

0 Needs review
1 Vote

printable forms through patient engage

If the patient is unable to access the link and the office does not have a kiosk then atleast the forms would be able to be printed and filled out.

Created 05 Sep 22:13 by Guest

Patient Engage Live & Mobile

0 Needs review
3 Vote

It would be nice to have the text phone number reroute to the office number

Patients like convenience and since the text phone number is completely different from the office number, it would be nice for the text phone number to reroute to the office number. Patients want to be able to save the number and just call it. Ins...

Created 05 Mar 15:48 by Guest

Patient Engage Live & Mobile

0 Needs review
7 Vote

Very frustrating. Two Way Text & to start a conversation should be combined. Having 2 is a waste of time. They don't always work.

No description provided

Created 02 Mar 14:28 by Nancy K

Patient Engage Live & Mobile

0 Needs review