Dentrix Ideas

1 Vote

Family info on Phone Sight pop up

When call comes into office the patient name pops up. We would like to see the family appointments also pop up. For instance if a mother calls in and wants to see appointments for her family you could see the rest of the families appt with out hav...

Created 13 Apr 14:58 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Change format to look like Appt book

As we look at PE the format is not orderly by provider as the appointment book format. If a provider needs to know their schedule for the day it is not user friendly to see only the individual provider's schedule. We would prefer the view to be th...

Created 13 Apr 14:41 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Automatic Survey and Review email

I would love it if you could go back to being able to send the survey and review email to patients who have come in for selected appointments and not to those triggered when a payment is made to their account. In the ortho office, just because a p...

Created 07 Apr 18:25 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

opting out a patient from receiving reviews

Every so often we have a patient who is not happy with us. I would like to be able to opt them out of receiving a review w/o opting them out of all communications. With past patient communications we were able to do so.

Created 09 Feb 13:41 by Guest

Patient Engage Live & Mobile

0
1 Vote

Softdent offices want to use patient alerts and custom plans

Requested by CID: 98822. They want to be able to create custom reminder plans in Patient Engage for cleaning codes and sedation codes using Softdent. Currently it does not recognize and pull those codes for a custom plan.

Created 20 Jan 17:54 by Guest

Patient Engage Live & Mobile

0
1 Vote

Email Campaigns

At the bottom of the email campaigns, you should be able to edit that more easily. For example, we did not want the email us part on there and I was told I could not get rid of that one thinf without getting rid of the phone number, address, name ...

Created 06 Jan 12:56 by Guest

Patient Engage Live & Mobile

0
0 Vote

dentrix hub phone call

confirm appointments from phone if a message is left request the patient to call us back to confirm. we are still calling to many patient the day before because they aren't calling back to confirm. Text reminders for multiple family members. Light...

Created 29 Mar 21:25 by Guest

Patient Engage Live & Mobile

0 Needs review