Dentrix Ideas

3 Vote

FIX FLAWED PE DESIGN

Every time that I am in the middle of typing a message and a new confirmation comes in, it deletes my message and I have to start all over again. I was told today that this was INTENDED. Why would someone deliberately offer a flawed system? This m...

Created 07 Jun 00:14 by Guest

Patient Engage Live & Mobile

0 Needs review
5 Vote

Add text characters

Please add additional text characters to text messaging to allow for more information to be sent to patients.

Created 07 Jun 18:05 by Guest

Appointment Reminders

1 Needs review
2 Vote

Add the year date stamp to Patient reminder texts

Add the year in the text reminders so that patients are aware of the full date. Ex. November 21, 2023. This will lesson confusion as most dental offices are booking out 2+ years.

Created 21 Nov 17:30 by Guest

Appointment Reminders

0 Needs review
3 Vote

To add new section in Patient Engage Online Forms

Aside from new and existing patient, additional link for other forms will be helpful. Most of the time, the office needs a consent forms for some of services and procedures that they have. It is inconvenient if patient will have to answer again al...

Created 17 May 22:26 by Guest

Patient Forms

0 Needs review
10 Vote

Multiple Prescriptions printing on 1 page

Waste of paper when each prescription has to be printed on its own page. Also risking the patient loosing multiple papers.

Created 11 Oct 19:26 by Guest

Patient Forms

0 Future consideration
4 Vote

Patient Engage: Opt-In Messaging

There must be an improved method for opting in patients to Text Messaging in Patient Engage/Demandforce. Having to opt out the patient and then send an opt in request seems silly and can be time consuming for Office's with large databases. Need a ...

Created 31 Oct 12:53 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Please hire more techs

Because I've been on hold for over 56 mins after being told it was a 15 minute wait

Created 16 May 15:58 by Guest

Patient Engage Live & Mobile

0 Needs review
6 Vote

Link PRE-MED to Health History Module conditions

Patient Engage needs to be linked to Health History conditions so we can send out specific text reminders like PRE-MED or other conditions.

Created 24 Sep 17:33 by Guest

Appointment Reminders

1
5 Vote

Text more then just active patients

Why can we only text current active patients, what if an old inactive patient reaches out, what if a mom or dad or husband or wife or another office we work with reaches out?

Created 28 Mar 20:58 by Sarah Hanvold

Patient Engage Live & Mobile

0 Needs review
5 Vote

Would like to add custom genders to PI field in questionnaire

Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.

Created 18 Mar 15:41 by Guest

Patient Forms

2 Needs review