Dentrix Ideas

2 Vote

Change the font on the Dentrix Hub

The font in Dentrix Hub is too small in some screens, and the character for "i" (lowercase I) can be mistaken with character "l", (lowercase L)

Created 2 Oct 07:24pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Import Questionnaire Answers between versions

When we update a questionnaire to include more responses for patients it would be helpful to be able to import their responses to previous versions to reduce the time it takes to update their information

Created 16 Jul 09:44pm by Guest

Patient Forms

1 Needs review
2 Vote

More characters in text messages for reminders.

We are new to using Dentrix Hub for text message reminders. Our previous platform allowed more characters for text message reminders. We are having lots of no shows since the information we usually provide is so limited. Very frustrating!

Created 6 Jun 05:57pm by Guest

Appointment Reminders

0 Needs review
2 Vote

Dentrix Hub- Text message setting

My business name is SPARK perio & implants. Under Text message settings: The Business Name can only have up to 20 characters. Can you please make it longer, so I can put the name as a whole?

Created 26 Apr 10:58pm by Guest

Appointment Reminders

0 Needs review
2 Vote

Remove the STOP and the HELP in a text message that is sent to patients

I would like to be able to remove STOP and HELP from the text message appointment reminders. People are confused by what that means. Some people think that if they need to change an appointment and they respond HELP someone will call them.

Created 18 Jan 07:16pm by Guest

Appointment Reminders

1 Needs review
2 Vote

Add the year date stamp to Patient reminder texts

Add the year in the text reminders so that patients are aware of the full date. Ex. November 21, 2023. This will lesson confusion as most dental offices are booking out 2+ years.

Created 21 Nov 05:30pm by Guest

Appointment Reminders

0 Needs review
2 Vote

Copy and Paste option

Please add the copy/paste option for texting. This is a huge inconvenience when we want to send multiple patients a message. We should NOT have to make a template for everything!!!

Created 18 Oct 07:31pm by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Improve Comms

Please increase character limit for text. Multiple texts annoy and inconvenience patients. Please also create a schedule in which we can determine a timeframe for when email communications go out.

Created 4 Oct 05:57pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Spanish online forms

I have a good number of Spanish patients and I would like to provide Spanish forms online. We have created our own health forms but the set up will not allow us to change the whole form.

Created 28 Sep 02:30pm by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Consent for electronic statement via text on Forms

Can you give an option for patients to approve or deny receiving electronic statements with a link to pay their bill that automatically updates the family file, please?

Created 6 Sep 09:38pm by Guest

Patient Forms

0 Needs review