Dentrix Ideas

1 Vote

Option to modify online button/ other option aside from requiring birth of date to Log in as existing Patient.

Option to modify exit button from "submit request" to "Book now" button on online booking. And option to assign other information instead of requiring the birthdate in existing patient.

Created 29 Aug 22:28 by Guest

Online Booking

0 Needs review
1 Vote

Allow access to background info that Dentrix reps have for details regarding undelivered texts that appear as delivered texts on the Hub.

Some patients are listed as having texts delivered, but they don't have a cell phone or their phone is out of order. Dentrix has access to more background info than the dental offices. If the text is actually not delivered it shouldn't show up in ...

Created 25 Aug 15:15 by Linda Dundee

Appointment Reminders

0 Needs review
2 Vote

Account Reset for Patients

There should be a way for patients to reset their own passwords instead of having to call the office.

Created 29 Apr 18:44 by Guest

Patient Forms

1
1 Vote

change the color of pt answers on questionnaires

It is hard to see the check marks and pt answers on the questionnaires. It would be nice if those could be a different color than the questions. Would like to see them be able to be blue or another color that would stand out.

Created 04 Aug 19:52 by Tulsa Dental Center

Patient Forms

0 Needs review
1 Vote

More Review Request Options via Text Message

We utilize Patient Engage and had to make a switch to another company to have a better success rate of patients completing after visit review. On the follow section, it would be great to allow text message to be sent within one hour of their compl...

Created 03 Aug 17:55 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Demand force text message time increments allow 10 or 15 minutes as your appointment book. Not only 15 minutes.

In Dentrix when setting up appointment times you can choose 10 or 15 minutes. Should be allowed with text messages also.

Created 01 Aug 19:00 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Patient Engage - Patient Portal -- Verification Code process when creating a new account

When you click the button to send the email verification code, the page appears non responsive, so Users will sometimes click the button to re-send the verification code, but that causes the original Verification Code to become invalid/voided. Res...

Created 29 Jul 19:06 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Patient Engage: Welcome Email delivery time

Have the ability to modify the time in which Welcome Emails send out to patients in Patient Engage. This has caused some frustration from patients receiving these welcome emails anywhere from 1am - 5am while they're sleeping.

Created 20 Jul 19:56 by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Better Password Notifications for Patient Portal (Ident)

Our patients who register for Patient Portal access through Ident.com regularly contact us to state that the password they created 'does not work'. The issue is that the Portal limits the password length to only 9 characters, and does not notify t...

Created 21 Jan 05:24 by Steven Martinez

Patient Forms

0 Future consideration
1 Vote

Allow patients to be visible in HUB no matter their status, allowing office to maintain their policies

Hub currently only allows you to see scheduled active patients in dentrix appointment book. E central listed all patients and their status on the schedule. Would like to see Hub to do the same.

Created 20 Jun 17:41 by Guest

Patient Engage Live & Mobile

0 Needs review