Dentrix Ideas

1 Vote

Patient Engage: Welcome Email delivery time

Have the ability to modify the time in which Welcome Emails send out to patients in Patient Engage. This has caused some frustration from patients receiving these welcome emails anywhere from 1am - 5am while they're sleeping.

Created 20 Jul 19:56 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Allow patients to be visible in HUB no matter their status, allowing office to maintain their policies

Hub currently only allows you to see scheduled active patients in dentrix appointment book. E central listed all patients and their status on the schedule. Would like to see Hub to do the same.

Created 20 Jun 17:41 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

PARENT VS CHILD Primary contact option

Being a pediatric practice, our 2 way text & incoming caller IDs show up as "unknown" when there is more than one child in the family. We want the option to set parents as the primary contact but currently the system only picks up patients. In...

Created 17 Jun 22:06 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Demand Force Confirmation Update

Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.

Created 14 Jun 16:46 by Guest

Appointment Reminders

0 Needs review
2 Vote

Better Password Notifications for Patient Portal (Ident)

Our patients who register for Patient Portal access through Ident.com regularly contact us to state that the password they created 'does not work'. The issue is that the Portal limits the password length to only 9 characters, and does not notify t...

Created 21 Jan 05:24 by Steven Martinez

Patient Forms

0 Future consideration
2 Vote

Expand Character limit for group number on questionnaire forms

When making an edit on the questionnaire form, an error was kicked up stating "character limit for the insurance group number can't exceed 14 characters". It didn't except the edit because the group number, (which was imported from the Family File...

Created 02 Jan 14:47 by Guest

Patient Forms

0 Future consideration
1 Vote

Having the ability to send pictures/videos to patients through text in Patient Engage

Being able to send short 30 sec patient education videos to patients through Patient Engage would be great!

Created 24 May 15:53 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Later time options for Birthday reminder

Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...

Created 19 May 17:29 by Guest

Appointment Reminders

1 Needs review
1 Vote

Make Mobile and Email Mandatory

For texting appointment reminders and sending out forms via email.

Created 09 May 15:55 by Bill Graves

Patient Forms

0 Needs review
1 Vote

Demand Force Campaign: Edit Source Code

Under previous versions of Demand Force Campaigns, it was possible to edit the source code. Having this capability again would be helpful.

Created 21 Apr 19:18 by Chris Raines

Campaign Studio - Newsletters

0 Needs review