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PE Live should be fix
90%of the time that the two way text is not usable unless they log in and log back again to it refresh the software.
Created 16 Jun 14:21 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Demand Force Confirmation Update
Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.
Created 14 Jun 16:46 by Guest
Appointment Reminders
0
Needs review
1
Vote
Having the ability to send pictures/videos to patients through text in Patient Engage
Being able to send short 30 sec patient education videos to patients through Patient Engage would be great!
Created 24 May 15:53 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Later time options for Birthday reminder
Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...
Created 19 May 17:29 by Guest
Appointment Reminders
1
Needs review
1
Vote
Generate list of patients who are not receiving texts
In Patient Engage/Dentrix Hub, certain patients' cell numbers are not recognized as textable. Their patient profile does not show "(Text)" next to their cell number. Please make a way to generate a list of such patients with a filter. Like the "te...
Created 16 May 20:47 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Make Mobile and Email Mandatory
For texting appointment reminders and sending out forms via email.
Created 09 May 15:55 by Bill Graves
Patient Forms
0
Needs review
1
Vote
Demand Force Campaign: Edit Source Code
Under previous versions of Demand Force Campaigns, it was possible to edit the source code. Having this capability again would be helpful.
Created 21 Apr 19:18 by Chris Raines
Campaign Studio - Newsletters
0
Needs review
1
Vote
Campaign Email Proofs Should Have Working Links
Currently, Campaign Email Proofs do not contain working links. This causes users to send bulk emails with broken links. Email Proofs should accurately reflect exactly what the patient will receive.
Created 21 Apr 19:08 by Chris Raines
Campaign Studio - Newsletters
0
Needs review
1
Vote
Family info on Phone Sight pop up
When call comes into office the patient name pops up. We would like to see the family appointments also pop up. For instance if a mother calls in and wants to see appointments for her family you could see the rest of the families appt with out hav...
Created 13 Apr 14:58 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Change format to look like Appt book
As we look at PE the format is not orderly by provider as the appointment book format. If a provider needs to know their schedule for the day it is not user friendly to see only the individual provider's schedule. We would prefer the view to be th...
Created 13 Apr 14:41 by Guest
Patient Engage Live & Mobile
0
Needs review
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