Dentrix Ideas

3 Vote

Send mass emails to patients

There should be a way to easily send a mass email to all patients in patient engage besides using the campaigns. The same goes with texts. This is currently not an option.

Created 08 Sep 17:41 by Guest Guest

Patient Engage Live & Mobile

0 Needs review
6 Vote

Email or text Dentrix Pay receipt to patient

Minimizes need to move around the office to retreive receipt at printer during Covid

Created 18 Jun 21:47 by Guest

Patient Forms

0
2 Vote

Texting Reminder is Not working Correctly.

This Software do not send all Texts, lot of Limitations. I used to work with Solution Reach, they work Perfect ! All Dental Office will be closed with that software of Dentrix Hub. Please, take a look at Solution Reach.

Created 22 May 22:59 by Guest

Appointment Reminders

0 Needs review
4 Vote

Increase Text Character Limit

Demandforce you have been around for a long time. You would at least had figured out to increase the text character limit. I am not bashing, i am just expressing on opening your eyes. If you want your Customer to stay with you, I think you should ...

Created 16 Nov 18:24 by Kat L

Patient Relationship Management - Communications

2
1 Vote

Opt-in Compliance issue with mydentist.com forms portal

The forms portal with patient engage needs a pop up before sending patient to the portal which allows them to opt in or out when they enter their phone number on the form in order to be 10DLC Registered and compliant.

Created 06 Feb 20:15 by Guest

Patient Engage Live & Mobile

0 Needs review
3 Vote

Continuing Care Display List Phone Number Change

Whenever you go onto the continue care list, the home number is automatically the primary number that comes up for all patients. I would like to have the ability to change the number on that list to either the mobile or work number. (mainly wantin...

Created 15 Jun 16:04 by Guest

Appointment Reminders

0 Needs review
4 Vote

Questionnaire-Additional flexibility for website forms

It would be helpful to be able to have 2 classifications on the website. One for New Patient forms and one for exisiting patient forms. Even with the Portal or Kiosk options patients get confused.

Created 10 Aug 23:15 by Unknown Unknown

Patient Forms

0
2 Vote

Rx e-Prescribe with all appointments sync in real time.

We would like to have the ability to see our patients' appointments from within the ePrescribe application so that when we select an appointment, we can use the information in the appointment to help fill out prescription information and reduce er...

Created 31 Mar 22:46 by Rita Patel

Patient Engage Live & Mobile

0 Needs review
4 Vote

questionaire PI fields more costumizable

It would be really helpful if we can more specifically specify which PI fields are required and what components of the field we want to include. For example, we do not want to ask when is the "best time to call" so we would like to not include tha...

Created 30 Jul 14:59 by Guest

Patient Forms

1 Future consideration
2 Vote

Better timing on automated phone messages

Our patients are complaining that they are receiving phone calls too early on a weekend to tell them they are overdue for an appt. Phone calls of this nature should be limited to business hours but that feature is not working so we had to disable ...

Created 14 Mar 17:04 by Bernadette Mangione

Patient Engage Live & Mobile

0 Needs review