Dentrix Ideas

2 Vote

Improve Comms

Please increase character limit for text. Multiple texts annoy and inconvenience patients. Please also create a schedule in which we can determine a timeframe for when email communications go out.

Created 04 Oct 17:57 by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Spanish online forms

I have a good number of Spanish patients and I would like to provide Spanish forms online. We have created our own health forms but the set up will not allow us to change the whole form.

Created 28 Sep 14:30 by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Consent for electronic statement via text on Forms

Can you give an option for patients to approve or deny receiving electronic statements with a link to pay their bill that automatically updates the family file, please?

Created 06 Sep 21:38 by Guest

Patient Forms

0 Needs review
1 Vote

Add on Dentrix Hub to let the patients sign the form for the practice to be able to have the Info without them having to print out the form.

No description provided

Created 28 Mar 18:44 by Guest

Patient Forms

0 Needs review
3 Vote

Integrate Patient Engage with Schedule/ Patient Chart

Be able to access patient engage in chart. Access patient portal/ secure message etc

Created 14 Jan 13:36 by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

Text SMS Campaigns

We need Texting to all patients that are opted in for texting when there are last minute openings. now all we can do is send email campaigns but by the time they see this it's too late. We need real time texting and be able to build the campaign q...

Created 11 Jan 16:18 by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

real time sms

So right now there is a 10 minute lag in time. Also, when I log in with my user ID other users logged is also seeing my communication with the patient and unless I tell them hey Im communicating with that patient, they dont know and may start conv...

Created 11 Jan 16:10 by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

Hub individual user names

With WEAVE it was very helpful to know which team member is texting the specific patient since we have 4 front team memebers and 3 hygienists that are reaching out to patients it is good to konw who is communicating with them.

Created 06 Jan 18:00 by Guest

Patient Engage Live & Mobile

0 Needs review
3 Vote

Patient engage mobile should include patient's allergies and also preferred pharmacy phone #

As with DTX mobile, patient's info included drug allergies. When using PE mobile when out of office to handle emergencies this came in handy. Please include in update.

Created 27 Dec 18:50 by Guest

Patient Engage Live & Mobile

0 Needs review
4 Vote

Change time allowance in "Hot List" in Dentrix Hub

Our office schedules patients in 10 minute time increments. The Hot List only has 15 minutes hard coded-can't change.

Created 16 May 17:05 by Guest

Patient Engage Live & Mobile

2 Needs review