Dentrix Ideas
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Convenience Fee for Credit Cards
We would like to start adding a 3% convenience fee for all patients who pay by credit card. There is no easy way to do this in Dentrix. Heard from several OM that they add in debit adjustments and then remove is patient pays by check. I don't trus...
Created 25 Mar 20:04 by Guest
Billing and Adjustments
0
Needs review
5
Vote
Audit individual patient
There should be a way to search an individual patient's history, eg. claims sent or deleted, payments entered or deleted, adjustments made or deleted.
Created 14 Aug 16:39 by Guest
Billing and Adjustments
0
Needs review
7
Vote
payment plan for multiple family members
We would like to be able to add payment plans to multiple patients in a family.
Created 13 Mar 20:26 by Guest
Billing and Adjustments
1
Needs review
1
Vote
Online payment notifications
Please don't allow online payment notifications to be disrupted by Dentrix updates
Created 15 May 17:27 by Guest
Billing and Adjustments
0
Needs review
3
Vote
Adding Patients Payments to Show Transaction Links
I wanted to suggest a helpful tool that would allow us to link patient payments to specific visits and treatment codes. Currently, this option is available for insurance payments and adjustments, but not for patient payments. Having this feature w...
Created 16 Dec 20:35 by Guest
Billing and Adjustments
1
Needs review
4
Vote
fee schedule
Good Morning, There needs to be a way to update the treatment plan in the system by insurance as well as fee schedule . I chatted with several people and they all tell me there is not any way to update treatment plans by insurance or fee schedule....
Created 24 Sep 20:30 by Guest
Billing and Adjustments
0
Needs review
1
Vote
allow payment agreement to the patient who signs it
payment agreement needs to go to patient who signs it instead of the guarantor or head of household
Created 09 May 19:25 by Roya Levi
Billing and Adjustments
0
Needs review
5
Vote
Be able to set up a recurrent payment plan with Credit card on file by months or amount
Will be helpful to have an option that allow us to have recurrent payment plan set up with credit cards on file. Example: If pt wants to pay $100 for 6 months with credit card on file on their chosen date. Credit card will automatically run that b...
Created 30 May 16:09 by Kavita Patel
Billing and Adjustments
1
Needs review
10
Vote
Automatically mark procedures charged out as $0 do not bill to insurance.
We often charge out procedures as $0 because we will take x-rays at no charge, re-do a filling at no charge, etc. and if there is any other treatment that day that needs to be sent to insurance and we forget to mark the $0 procedure as "do not bil...
Created 22 Mar 16:17 by Guest
Billing and Adjustments
0
Future consideration
24
Vote
Post an insurance credit card payment directly from the patient insurance claim instead of having to go to dentrix pay to process.
If you could post a virtual credit card payment to the insurance eob when a patient calls you can see right away what the payment was for and which claim it was for. It would make it alot easier for staff to inform the patient and you would be abl...
Created 11 Sep 22:05 by Guest
Billing and Adjustments
2
Future consideration
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