Dentrix Ideas

2 Vote

Ledger history to show on statement preview, auto save to DOC file when sent

New 17.6 does not have the previous ability to preview the exact statement you are mailing out, aging history is missing in the statement preview. This no history statement is auto saved to the DOC file but is useless. The work-around is to batch ...

Created 30 Aug 06:44pm by Guest

Statements

0 Needs review
1 Vote

Urgent! Request to Pay- Missing Practice Details: Office Name & Logo

It would be very helpful to have the office name show up on the request text messages the patient receive. This will properly identify practice to avoid charge backs and variances. Also please add reason for bill for example: "past due, family bal...

Created 6 Sep 04:13pm by Mary Collier

Statements

0 Needs review
6 Vote

Need to add QR Code to paper statements for Online Payments

Many patients are asking to pay their bill online. We need to add our QR code to paper statements for this to happen and it doesn't allow this. We already have a click to pay for email statements, but some patients still receive statements by mail.

Created 6 Apr 09:47pm by Candi Clayton

Statements

0 Needs review
4 Vote

Show credit card payments as separate line items on billing statements, when entered in the ledger on the same date

Patient pays with a credit card or cash before going back to the operatory. Once in the chair treatment changes. Patient pays a second time with the same credit card or cash method. On a walkout, or billing statement it lumps the separate entrie...

Created 4 Mar 04:44pm by Guest

Statements

0 Needs review
7 Vote

Do not attach the head of household to the receipt

I have many patients ask why their spouses name appears at the top of the receipt when they had the treatment. Please fix so the patient name appears on the receipt regardless of the head of household.

Created 28 Aug 05:04am by Guest

Statements

0 Needs review
3 Vote

Attaching EOB or letter to eStatement

When we send a patient a eStatement, it would be nice to be able to attach the patients EOB since they tend to call and ask questions. This is not efficient. We would like to avoid these calls. A letter would be nice if we are sending to patients ...

Created 28 Mar 01:04pm by rachel potts

Statements

0 Needs review
2 Vote

attaching EOB's to statement sent through quick bill

Sometimes it is necessary to print off the EOB to send to the patients along with their statement. This way it saves time rather than printing it and sending through the mail

Created 11 May 07:44pm by Guest

Statements

0 Needs review
3 Vote

I would like to be able to customize my billing statement forms.

No description provided

Created 18 Feb 04:08pm by Guest

Statements

0 Needs review
5 Vote

Make bill statements start at the date of the last zero balance for either printed bills or e-bills

The billing statements currently are driven by date so if the patient has a balance forward from a previous month, it shows balance forward with the amount. It would be very helpful if the statements were able to display all transactions back to t...

Created 27 Aug 01:54pm by Guest

Statements

2 Needs review
2 Vote

QR Codes on Statements

People want to pay digitally. Can't believe Dentrix hasn't added this yet. Checks are so last century. No one wants to call and pay over the phone...

Created 21 Apr 03:53pm by Sonja McMurray

Statements

0 Needs review