Dentrix Ideas

7 Vote

Customizable text for Hotlist

As of right now we are unable to customize the text that goes out to patients. This is a big issue in our practice as we have different types of appointments and the message does not send that message across.

Created 22 Mar 18:49 by Guest

Patient Relationship Management - Communications

0 Needs review
7 Vote

[Patient Engage] We would like New Patients (NP) in the schedule to be told an earlier time for Paperwork.

DentrixHub competitors have a feature that sends a text reminders of upcoming appointments to the patients; it will identify the New Patients (NP-) and they would get a text reminder to arrive 15 minutes prior to their appointment for paperwork.

Created 21 Mar 23:05 by Kirk DentrixUserfor13years

Appointment Reminders

1 Needs review
3 Vote

See individual pricing on appt instead of just subtotal

when you double click on an appt you can see what is attached and a subtotal. it would be nice if each line item showed its fee there.

Created 21 Feb 13:59 by Guest

Scheduling

0 Needs review
17 Vote

Show debit of credit card refunds on deposit slip.

The deposit slip report is my record of funds that are deposited into the bank account. When there is a credit card refund, that refund is not deducted from the total of credit card collections that are automatically deposited in the bank account....

Created 20 Nov 00:47 by Guest

Office Manager

2
1 Vote

Re run or have statement report

It would be wonderful to have a way to re run a statement report. This would be very helpful when the report was sent to the electronic claims processor vs a printer. Currently, you have to look through each patient ledger and office journal to se...

Created 08 Aug 18:00 by Guest

Statements

0 Needs review
3 Vote

Insurance Benefits and Coverage Search

Stop the auto save when you open a patient's insurance plan and search for a different one to see that plan's options. It saves it to the one you were looking at, then when you go to their past claim to find the group number so you can find their ...

Created 20 Feb 15:38 by Guest

Dental Insurance Benefits and Coverage

1 Needs review
11 Vote

Need to add QR Code to paper statements for Online Payments

Many patients are asking to pay their bill online. We need to add our QR code to paper statements for this to happen and it doesn't allow this. We already have a click to pay for email statements, but some patients still receive statements by mail.

Created 06 Apr 21:47 by Candi Clayton

Statements

0 Needs review
10 Vote

Utility to kick everyone out of Dentrix

When running month end, inactivating a provider, etc. it would be convenient to have a button or utility that will Close out any open Dentrix modules. Even if it gave a warning to the workstations like "You will be exited out of Dentrix in 1 minut...

Created 30 Jun 20:05 by Guest

General

0 Needs review
10 Vote

Indicate type of report that has been generated in heading. Is it an "Entry" or "Procedure" dated report

I OFTEN have to re-run a report, because I have lost track of whether or not I clicked the "Entry Date" or "Procedure Date" when generating it. Can you indicate on the report itself, what method was used to generate that particular report?

Created 30 Jun 14:50 by Nelle Pedersen

Office Manager

2 Needs review
20 Vote

Billing Statement to look like insurance EOB breakdown

It would be great if the billing statements could show the breakdown of services completed, and what insurance paid for each service instead of bundling it into one insurance payment. An insurance claim in the ledger gives each procedure, the insu...

Created 20 Feb 19:01 by Guest

Statements

0 Future consideration