Dentrix Ideas

3 Vote

report for batch claim

It would be so helpful to have a report for claims that are batch ONLY & not sent to insurance....Thank you!

Created 29 Nov 04:05pm by Ranju Bhasin

Claims

0 Needs review
1 Vote

Processing dental claims to Medicare

Need the ability to send claims direct to Medicare, alternating with supplemental insurance. It does not function as a secondary insurance.

Created 20 Nov 10:16pm by Guest

Claims

0 Needs review
1 Vote

Need NPI type II on the insurance claims no where to have it default

No description provided

Created 15 Nov 05:14pm by Guest

Claims

0 Needs review
2 Vote

Put a claim on hold-seat date needed

A lot of plans pay on seat date. When it's set complete and claim is created a way to place on hold until the seat date in order remind to send claim on seat date.

Created 31 Oct 07:49pm by Guest

Claims

0 Needs review
1 Vote

Show services in the pre-submission report

Show a list of services provided in the pre-submission report so we can quickly see if someone was double billed for something without having to look at a day report first.

Created 30 Oct 05:44pm by Guest

Claims

0 Needs review
2 Vote

Edit information sent on dental claim

There are certain codes that need tooth numbers that Dentrix does not allow to be added. Certain insurance carriers require the box to be filled instead of just a note. An example is D4249.

Created 26 Oct 07:11pm by Guest

Claims

0 Needs review
4 Vote

NEW Claim form 1/1/2024 needs SRP history

Every D4910 requires SRP history to be added to block 39a in the NEW claim form (J43024) release date January 1st, 2024. Can Dentrix auto-fill block 39a with ledger history on every claim? When the patient switches dental insurances, the periodont...

Created 24 Oct 04:39pm by Guest

Claims

0 In Development
2 Vote

Add boxes to claims submission information to decrease resubmission rates.

Insurance companies seem to miss the narrative in the remarks box. Add boxes into (Ledger> Claim (batched)>Claim Information). Examples of boxes to add: X-rays attached box (almost always have to resubmit with same x-rays stating in narrativ...

Created 19 Oct 03:47pm by Guest

Claims

0 Needs review
2 Vote

updating or adding secondary insurance

When adding a secondary or updating a secondary insurance once the month is closed - it tells us that it is an invalid relationship code. We are not able to send electronically it come us rejected when we print it out it shows that the primary and...

Created 18 Oct 04:05pm by Guest

Claims

0 Needs review
1 Vote

When resubmitting a old claim the fees are going as current fees not the fee at the time of the claim.

We submit our office fees on all claims. What shows on our ledger is adjusted fees with the insurance if we are providers. If I have to resubmit an old claim it is pulling current fees not the fees that were sent on the original claim. The insuran...

Created 18 Oct 03:23pm by Guest

Claims

0 Needs review