Dentrix Ideas

1 Vote

Insurance

It's really annoying when you needed to adjust insurance claims (delete insurance claims in order to adjust procedure codes or add lab fee), but then you can't re-enter the payments received "May 1st", because new claim generated after codes or la...

Created 25 May 09:27pm by Guest

Claims

0 Needs review
1 Vote

2 Dentist's names on insurance Claims

Would like to know if we can add another Dentist name to the Insurance claims when submitting.

Created 25 May 06:12pm by Guest

Claims

0 Needs review
1 Vote

Insurance Aging report time range

Not all offices are on time in sending claims/ billings and entering insurance payments and we are one of them; we are really behind in entering and checking any missing insurance payments. We need the Insurance Aging report to allow us to set the...

Created 24 May 10:12pm by Guest

Claims

0 Needs review
2 Vote

Auto add a narrative to claim box 35 for procedure codes that always need a narrative like Nitrous or Occlusal Guards

For instance Nitrous or Occlusal Guards always need a narrative (Remarks) box 35 on the claim form. Currently we have to go to the Remarks for Unusal Services box on the claim and click that and then click the preset remarks or add procedure note ...

Created 24 May 03:00pm by Guest

Claims

0 Future consideration
2 Vote

Report showing batched claims that were not sent

This is a huge problem especially since dentrix does not currently have such a report. PROBLEMATIC!! If we dont know the claim was not sent, then it affects our collections. MONEY LOST.. Healthy Smiles Dentistry

Created 18 May 04:59pm by Guest

Claims

1 Needs review
2 Vote

Insurance Aging reports

Please make these reports interactive like the Collections Manager & CC Report. This would save having to print them out.

Created 17 May 09:01pm by Guest

Claims

0 Needs review
3 Vote

Options to print an already existing attachment from claim information

It would be amazing if within where we attach documents, xrays, perio charts, and Primary EOB's we could have the option to print those. Sometimes if we get a claim back that has to be printed and mailed for various reasons or an insurance company...

Created 3 May 04:27pm by Guest

Claims

1 Needs review
2 Vote

Remarks for unusual services

We have noticed that in the remarks for unusual services that you can type as many characters as you want but when the claim is printed that it cuts off the remarks at a significantly limited amount of characters. Shouldn't the program automatical...

Created 3 May 04:21pm by Guest

Claims

0 Needs review
4 Vote

BRING BACK THE OLD CLAIM STATUS NOTES BOX!!!!!!

WE need to be able to use LESS spaces to add and look at claim notes like we could before. The current way puts way too many line items in a space that takes extra clicks to utilize. (I wont even start breaking down the problems with the "new" way...

Created 1 May 07:26pm by Guest

Claims

0 Needs review
6 Vote

ATTACHMENTS FROM PRE-AUTHS NEED TO FOLLOW OVER TO CLAIMS

WHEN WE SPEND THE TIME TO ATTACH IMAGES AND XRAYS TO A PRE-AUTH AND SUBMIT IT IT WORKS GREAT BUT THEN WHEN WE COMPLETE THAT PRE-AUTH TX THE PRE-AUTH NUMBER TRANSFERS OVER TO THE CLAIMS BUT THE ATTACHMENTS DO NOT TRANSFER OVER. IN THE PAST THIS HAS...

Created 1 May 04:33pm by Guest

Claims

4 Needs review