Dentrix Ideas

3 Vote

Option to automatically print EOB and save EOB in doc centre

We are a very busy office. It is convenient and efficient to have the EOB print automatically but would also be great if it would save in the doc Centre. Sometimes a patient needs the EOB re-printed or the computer freezes and doesn't print the EO...

Created 08 Aug 16:17 by Guest

Claims

0 Needs review
2 Vote

The order of the procedures in the claim should be reflected by their order in the patient ledger. For some institutions, such as Medicaid, the order they appear on the claim can cause it to be denied. So the order on the claim should reflect the ledger and not just numerical order

No description provided

Created 29 Dec 18:02 by Guest

Claims

0 Needs review
1 Vote

Allow selection of default payment type for insurance payments

Most of our payments are electronic so I have to edit that field on the majority of payments. We rarely have paper checks and that is the system default

Created 30 May 12:52 by Guest

Claims

0 Needs review
3 Vote

CLAIMS MANAGER

Separate claims with pre-auths

Created 27 Jul 13:56 by Guest

Claims

1 Needs Additional Detail
7 Vote

to print a report that shows claims that are batched but not sent

No description provided

Created 18 Nov 19:16 by Guest

Claims

0
1 Vote

Dentrix rejected claims with multiple same code quantity (D0230)

Error Message: DentalXChange :This payer does not accept procedure quantity greater than 1 for this procedure, please split into multiple charge lines; Claim/encounter has been forwarded to entity.

Created 22 May 15:19 by Guest

Claims

0 Needs review
1 Vote

Fix the Delta Dental Of MN electronic claims so they process.

Fix the Delta Dental of MN electronic claims so they process. The new exchange and Vyne are not working with Delta Dental of MN. Dentrix support tells me that we just need to change the Payor ID to 06126. That just sends them to paper. It does not...

Created 21 May 20:24 by Susie Nosbusch

Claims

0 Needs review
2 Vote

Create a setting to STOP attaching the perio exam to the claim when attaching perio chart.

The ins companies do not need this. They need perio chart and x-rays. We should have the option to not attach the perio exam. At least create a setting for offices to have the choice. This was never issue before. It always just attached the perio ...

Created 06 Dec 03:08 by Stacy Borucki

Claims

0 Needs review
11 Vote

issue is claims are being sent to batch but not actually sent to insurance companies, claims are created right but the insurance claims are not showing up on insurance claims to process report.

This would help, my office to get a report for patients that have insurance and the claim is still pending on the batch waiting to get sent to insurance.

Created 03 Oct 17:50 by Guest

Claims / Insurance / Office Manager / Reporting

0 Future consideration
1 Vote

Diagnostic codes should automatically attach to insurance pre-treatment estimates, just as they do automatically on insurance claims for services rendered.

Diagnostic codes are attached automatically to insurance pre-treatment estimates in Easy Dental - they should automatically attach in Dentrix as well. Instead, diagnostic codes have to be manually attached to pre-treatment estimates in Dentrix whi...

Created 14 May 23:17 by Guest

Claims

0 Needs review