Dentrix Ideas

2 Vote

Notes for denied insurance payments

When an insurance company denies (for example) an examination, we would like to automatically put a note on the payment itself as to why the treatment was denied by the insurance. (And we don't need it per procedure; we just need a general notatio...

Created 19 Sep 16:03 by Guest

Claims

0 Needs review
9 Vote

Option to add Payment Type in Claim for EFT payments

We are now getting payments from insurance companies through EFT payments. It would help if we could add a Payment Type in the claim to say EFT payment. We had been using Electronic Payment for our credit card payment by fax.

Created 07 Oct 20:04 by Guest

Claims

0 Future consideration
2 Vote

Configure Smart Image to show tooth numbers on claim submission

Configure Smart Image to show the tooth numbers on or near the image, as they are in the patient chart. When completing an insurance claim we add the images through Smart Image, but have to guess which tooth numbers go with which images or call a ...

Created 14 Sep 18:06 by Guest

Claims

0 Needs review
2 Vote

Access Guarantor notes when doing bulk insurance entry

When posting claims through the batch insurance payment entry, it would be helpful to have a button to access the Guarantor notes in the same section where we can access the document center/split claim/edit claim.

Created 13 Sep 14:09 by Liz H.

Claims

0 Needs review
2 Vote

Dentrix Claim Manager- Add subscriber DOB below the patients DOB. Add a Cut/Copy next to ID#

More often than not, We need to know the subscribers Date of Birth when checking claim status. HOWEVER, we ALWAYS need the Subscriber ID. Since we cannot highlight the claim overview, we have to manually type it every time. Add a Copy button to qu...

Created 12 Sep 19:02 by Guest

Claims / Claims Manager

0 Needs review
6 Vote

code D4342 is now requiring tooth numbers

Insurance is now asking for tooth numbers on this code they dont pay attention to box 35 and i think dentrix should add in tooth numbers to make it easier.

Created 03 Jun 19:36 by Drew Dental Staff

Claims

2
3 Vote

Aquired X-RAY date changed! LEGAL ISSUE !!!

This should not be a suggestion. This is a huge error in the software system. It is changing the aquired date of xrays when attaching them to claims. No matter if attching pre-op or post-op xrays, all dates on the xrays are changed to the date the...

Created 09 Feb 16:37 by Guest

Claims

0 Needs review
4 Vote

put nea attachment reference #'s directly on claim in box #35-remarks

When an insurance company can not find an attachment they reject claims and ask for more info. the only way to get an nea attachment # is to call dentrix electronic services which is NOT CONVENIENT. The number belongs on the claim so insurance com...

Created 06 Jul 20:53 by Guest

Claims

0 Needs review
2 Vote

Add feature to dentrix claims manager

It would be great if the date of service would show up on the dentrix claims manager on the right hand side.

Created 23 Aug 22:16 by Guest

Claims / Claims Manager

1 Needs review
2 Vote

Insurance claim change where deductible comes out

On insurance claims the deductible comes out of the last treatment code on the ledger when you are adding the insurance payment. Insurances never take the deductible out of the last treatment code. They usually either go down the claim on how it w...

Created 23 Aug 21:58 by Jamie McComas

Claims

0 Needs review