Dentrix Ideas

1 Vote

Print just a payment summary for a particular family

A patient would like to receive a payment summary for the year without printing procedures and adjustments.

Created 20 Sep 18:17 by Guest

Billing and Adjustments

0 Needs review
1 Vote

veiw past payment information in claim, ia: check number of payment does not always show completly.

Should always be viewable even if in history for auditing puposes, from insurance because of duplication of payment or partial payments only

Created 13 Sep 19:06 by Suheila Aboumourad

Ledger

0 Needs review
1 Vote

Be able to change tooth number in ledger after month has closed

It would be nice to be able to edit tooth number and provider after the month has closed in ledger.

Created 23 Aug 16:46 by Guest

Ledger

0 Needs review
1 Vote

Important -Track who posted payment in ledger

Apparently you can not track who posted a payment in the patient ledger! I always assumed you can get that from the audit trail report but apparently it only shows changes or deletions. We should be able to see which staff member posted the paymen...

Created 16 Aug 17:34 by Guest

Ledger

0 Needs review
1 Vote

Allow partial refunds on saved credit cards

We are not able to refund a partial credit on a saved credit card for a patient. This is a FATAL FLAW with the program! Why ask a patient "if we can save their card in case insurance pays more than expected" if we have to turn around and ask the p...

Created 09 Aug 16:57 by Guest

Billing and Adjustments

0 Needs review
1 Vote

Default payment type

A way to set your default payment type

Created 09 Aug 13:47 by Guest

Ledger

0 Needs review
1 Vote

Claim Attachment Glitch

When attaching xrays, if you mistakenly hit the arrow next to the drop menu twice, it closes the whole ledger. Why is double clicking even an option?

Created 02 Aug 22:40 by PB

Ledger

0 Needs review
1 Vote

Declined payment agreement

We would like to know if we could disable the pop-up for declined payment agreements but not void the agreement or the card on file

Created 27 Jul 14:50 by Guest

Ledger

0 Needs review
1 Vote

mailed statements to match email statements which are better with details or patient portion

Patients are confused by paper statements. The email statement is better information of patient co pay

Created 22 Jul 15:50 by Guest

Billing and Adjustments

1 Needs review
1 Vote

Options for Credit Card Merchant

It would be really nice to have options for a merchant company that is integrated with Dentrix. We are ALL being extremely overbilled by WorldPay which comes back on Dentrix and Henry Schein as well. Why would you partner with a company whose main...

Created 21 Jul 18:48 by Janda O'Bryan

Ledger

0 Needs review