Dentrix Ideas

1 Vote

Ledger: Make a spot to enter insurance notes.

Need to be able to easily tract what actions have been taking with outstanding insurance, especially insurance that takes months to have resolved.

Created 21 Nov 20:43 by Guest

Ledger

0 Needs review
1 Vote

Ledger: Highlight claims with balance due

Would make it easier to sort through ledger to determine why balance remaining and then resolve insurance issues.

Created 21 Nov 20:38 by Guest

Ledger

0 Needs review
3 Vote

Electronic Credit Card Receipt

We currently print receipts for patients when they make a credit card payment in office. Daily as are asked to send it via email. We print to document center & then send off via email, but there should be option to electronically send right wh...

Created 09 Nov 17:08 by Guest

Ledger

1
3 Vote

to be able to change font on ledger

No description provided

Created 09 Nov 15:23 by Guest

Ledger

0
5 Vote

Having associated transactions show up together

By having payments associated to each insurance claim underneath each other would make reading the ledger alot easier.

Created 24 Oct 20:45 by Guest

Ledger

0 Future consideration
2 Vote

Once month closes there should be the possibility to transfer incorrect entries to correct ledger.

Many times you close out the month and realize a data entry error was made. The ledger entry need to be transferred to another individual. Although you can invalidate it and adjust the amount, it doesn't change the ledger entry. The next person wh...

Created 09 Nov 20:45 by Guest

Billing and Adjustments

0 Needs review
5 Vote

payment agreements should have the option to skip a payment so that it does not show past due

We have many patients that have monthly, or weekly payments set up in Dentrix pay and in the payment agreements; at times, due to lack of funds especially with FSA/HAS cards, patients will call to ask to skip a payment, or due to treatment plannin...

Created 14 Oct 14:28 by Guest

Billing and Adjustments

0 Future consideration
2 Vote

Practice address/phone number printed on the ledger under practice name

When patient's need receipts for their FSA plans and we have to go to the ledger to print past services

Created 07 Nov 20:35 by Guest

Ledger

1 Needs review
2 Vote

View and print previous billing statements

Billing statements are currently now only visible on the day they are printed. This does not allow office staff or patients the ability to see what was actually mailed out to them. Patients can dispute what they received from our office and we hav...

Created 07 Nov 16:57 by Guest

Billing and Adjustments

0 Needs review
1 Vote

Want the payment default to go back the way it was b/4 the last update

We have had dentrix for almost 3 decades and now the payments are splitting into about 5 different providers. Want it back to the way it was b/4 the last update.

Created 15 Nov 17:16 by Guest

Ledger

0 Needs review