Dentrix Ideas

payment agreements should have the option to skip a payment so that it does not show past due

We have many patients that have monthly, or weekly payments set up in Dentrix pay and in the payment agreements; at times, due to lack of funds especially with FSA/HAS cards, patients will call to ask to skip a payment, or due to treatment planning we will need to hold off on processing a payment. In moneris, you were able to "skip a payment" so that it did not show up as a missed payment, or a payment to process. Same in the payment agreements, if I authorize a patient to skip a payment, then there should be a way to skip the payment in the payment agreement so that it does not show as past due, or an alert to process the payment 

  • Guest
  • Oct 14 2019
  • Future consideration
  • Oct 14, 2019

    Admin response

    Thank you for the suggestion.

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