We have many patients that have monthly, or weekly payments set up in Dentrix pay and in the payment agreements; at times, due to lack of funds especially with FSA/HAS cards, patients will call to ask to skip a payment, or due to treatment planning we will need to hold off on processing a payment. In moneris, you were able to "skip a payment" so that it did not show up as a missed payment, or a payment to process. Same in the payment agreements, if I authorize a patient to skip a payment, then there should be a way to skip the payment in the payment agreement so that it does not show as past due, or an alert to process the payment
Guest
Thank you for the suggestion.
