Dentrix Ideas

6 Vote

UPDATE MULTIPLE LINES ALL AT ONCE TO CHANGE PROVIDER NUMBER IN THE LEDGER

WHILE IN THE LEDGER , BE ABLE TO UPDATE/CHANGE MULTIPLE LINES OF SERVICES UNDER THE SAME PROVIDER NUMBER. I.E.UNDER THE TRANSACTION TAB-DENTAL DIAGNOSTICS-ATTACHED TO PROCEDURE. YOU ARE ALLOWED TO UPDATE/CHANGE UP TO 10 LINES OF SERVICE AT A TIME....

Created 23 Aug 08:41pm by Gina Ferris

Ledger

0 Needs review
1 Vote

Be able to change tooth number in ledger after month has closed

It would be nice to be able to edit tooth number and provider after the month has closed in ledger.

Created 23 Aug 04:46pm by Guest

Ledger

0 Needs review
2 Vote

Be able to make font size larger or smaller in all modules of Dentrix, especially ledger

I'd like to be able to adjust the font size and possibly text style in all modules, but especially the ledger as the text is small and hard to read.

Created 22 Aug 03:35pm by Dawn

Ledger

0 Needs review
3 Vote

Family Balance Charges

When posting a payment to a ledger with a family balance that applies to multiple family members apply the payment automatically to each member to clear their balance- do not apply it only on the member that you are posting on and then make the po...

Created 19 Aug 07:28pm by Unknown Unknown

Ledger

0 Needs review
2 Vote

Pre-Authorization deductible

Please allow us to specify which code the insurance company is taking the deductible from when entering in a pre-authorization. Dentrix takes the deductible from the most expensive code. Delta Dental is taking the deductible from the first code in...

Created 19 Aug 06:44pm by Guest

Ledger

0 Needs review
1 Vote

Important -Track who posted payment in ledger

Apparently you can not track who posted a payment in the patient ledger! I always assumed you can get that from the audit trail report but apparently it only shows changes or deletions. We should be able to see which staff member posted the paymen...

Created 16 Aug 05:34pm by Guest

Ledger

0 Needs review
2 Vote

Add check number to printed ledger

Patients call at later dates and request a copy of their ledger. They are looking for specific payment info (such as their check number) to turn in to their HSA accounts.

Created 11 Aug 07:55pm by Guest

Ledger

0 Needs review
1 Vote

Naming saved credit cards

In a practice where spouses are separated in financial issues but joined in family file it would be IDEAL to name the saved credit card, as idea as banking accounts where you can nickname the account ie: savings, checking, business, vacation etc...

Created 10 Aug 06:02pm by Guest

Billing and Adjustments

0 Needs review
1 Vote

Allow partial refunds on saved credit cards

We are not able to refund a partial credit on a saved credit card for a patient. This is a FATAL FLAW with the program! Why ask a patient "if we can save their card in case insurance pays more than expected" if we have to turn around and ask the p...

Created 9 Aug 04:57pm by Guest

Billing and Adjustments

0 Needs review
2 Vote

Bulk Check Total

There should be a box when you enter a claim payment that shows the total amount entered for that check number across other claims - then you can verify the accurate total was entered without having to open extra reports.

Created 9 Aug 04:52pm by PB

Ledger

0 Needs review