In order to process an virtual insurance credit card payment, multiple steps are required and entries to the ledger are confusing to patients. When entering a virtual credit card payment when posting to the enter insurance payment for a claim the payment type drop down allows for credit card payment. When entering the payment type as a credit card, the Dentrix Pay module should open to process the credit card payment, enter manually and print receipt as it does when you enter a payment transaction for a credit care. This would allow one posting to the ledger. This will be a solution if there is only one patient on the credit card
Joseph Battaglia
