Dentrix Ideas

5 Vote

Urgent! Request to Pay- Missing Practice Details: Office Name & Logo

It would be very helpful to have the office name show up on the request text messages the patient receive. This will properly identify practice to avoid charge backs and variances. Also please add reason for bill for example: "past due, family bal...

Created 06 Sep 16:13 by Mary Collier

Statements

2 Needs review
1 Vote

Change the wording on the "Unless Claim is Partially Paid" selection for billing statements.

After the recent update, the statements are printing when a patient has a partially paid claim. The box in the billing area stating "Unless Claim is Partially Paid" makes it seem like I should check it when I want the statements to print when ther...

Created 06 Jun 18:34 by Guest

Statements

0 Needs review
9 Vote

Split Secondary Claim

It would really help if secondary claims can be split especially when you do not receive full payment for certain codes billed that require follow up. This would help keep track of it when we pull the inurance aging report if we dont have to close...

Created 17 Nov 20:15 by Guest

Ledger

1
8 Vote

Ability to change the ledger font!

The most recent update (April, 2021) reduced the font size of the ledger to I am guessing a 4-6pt? and there is no way to change it! If you change the general settings in windows everything else is huge - not an acceptable answer to the problem. W...

Created 06 Apr 18:44 by Unknown Unknown

Ledger

1
2 Vote

Option to show insurance carrier(s) on the ledger

It would be helpful to see what insurance company(ies) the patient has/have at a glance on the ledger without having to open a claim or switch between modules.

Created 18 Dec 19:14 by Anna Quirk

Ledger

0 Needs review
10 Vote

Would like to delete from the ledger with right click

Should not be necessary to open a procedure (especially on todays date) to delete

Created 14 Apr 17:34 by Guest

Ledger

1 Future consideration
10 Vote

Contact less credit card so that Patients don't give us Corona Virus at the front desk

We are working with World pay and Power pay to get us contact less payments to reduce the spread of the Virus. But apparently both these companies are claiming that it is not them that have to do anythign about it rather the Dentrix softare needs ...

Created 09 Apr 21:01 by Guest

Billing and Adjustments

3 Future consideration
10 Vote

Allocate credit balance from one patient to another on the same account.

If one patient has a credit balance we would like to transfer the credit to a patient that has a debit balance in 1 transaction.

Created 07 Apr 17:07 by Guest

Billing and Adjustments

0 Future consideration
2 Vote

review all statements before being sent

We used to be able to review all statements prior to them being sent. What I am experiencing since the newest update, is that I can't choose what statements to send and what to hold off on. There used to be a box to check to chose the ones I wante...

Created 07 Dec 18:31 by Guest

Billing and Adjustments

0 Needs review
3 Vote

Billing Statements not only for Guarantors rather for individuals too.

Useful to patients who have insurances that pay partially through insurance and themselves. Useful to patients who have benefits card given from the government and makes its easier for them to interpret what they are paying for.

Created 14 Jun 18:00 by Guest

Statements

0 Needs review