Dentrix Ideas

5 Vote

Urgent! Request to Pay- Missing Practice Details: Office Name & Logo

It would be very helpful to have the office name show up on the request text messages the patient receive. This will properly identify practice to avoid charge backs and variances. Also please add reason for bill for example: "past due, family bal...

Created 06 Sep 16:13 by Mary Collier

Statements

2 Needs review
3 Vote

There needs to be a way to print out a list for patients that owe that are scheduled for each day.

This would help with collections.

Created 25 Jul 21:46 by Guest

Billing and Adjustments

0 Needs review
1 Vote

Stop changing codes for additional teeth!

Every time I post a patient out for tissue grafting, the codes are changed when they should not be. For instance, D4273 and D4275 in the same quadrant should both be first tooth.

Created 14 Jun 15:52 by Guest

Billing and Adjustments

0 Needs review
9 Vote

Split Secondary Claim

It would really help if secondary claims can be split especially when you do not receive full payment for certain codes billed that require follow up. This would help keep track of it when we pull the inurance aging report if we dont have to close...

Created 17 Nov 20:15 by Guest

Ledger

1
8 Vote

Ability to change the ledger font!

The most recent update (April, 2021) reduced the font size of the ledger to I am guessing a 4-6pt? and there is no way to change it! If you change the general settings in windows everything else is huge - not an acceptable answer to the problem. W...

Created 06 Apr 18:44 by Unknown Unknown

Ledger

1
1 Vote

Allocating Accounts of Inactive Providers

A/R report shows inactive providers have a "beginning balance" but they haven't been here for years. Trying to figure out a way to allocate accounts to make this number $0, but the Provider Credit Balance Manager doesn't show any discrepancy... On...

Created 10 Jun 17:50 by PB

Ledger

0 Needs review
10 Vote

Would like to delete from the ledger with right click

Should not be necessary to open a procedure (especially on todays date) to delete

Created 14 Apr 17:34 by Guest

Ledger

1 Future consideration
10 Vote

Contact less credit card so that Patients don't give us Corona Virus at the front desk

We are working with World pay and Power pay to get us contact less payments to reduce the spread of the Virus. But apparently both these companies are claiming that it is not them that have to do anythign about it rather the Dentrix softare needs ...

Created 09 Apr 21:01 by Guest

Billing and Adjustments

3 Future consideration
10 Vote

Allocate credit balance from one patient to another on the same account.

If one patient has a credit balance we would like to transfer the credit to a patient that has a debit balance in 1 transaction.

Created 07 Apr 17:07 by Guest

Billing and Adjustments

0 Future consideration
1 Vote

Option to remove Payment Agreement reminder at bottom of screen on clincial workstaions

when the reminder banner loads it slows the machine down as we are trying to work. It's not needed on clinical workstations. Be nice to have option to pause it on those computers

Created 07 Jun 12:00 by Guest

Ledger

0 Needs review