Dentrix Ideas

3 Vote

Ledger summary by appointment

It would be nice to be able to print out a single DOS with the corresponding insurance payment and the patient payment

Created 07 May 23:47 by Guest

Ledger

0 Needs review
27 Vote

Have "walkouts" print with the current patient, not the "head-of-household"

It's 2019...there is no "head of household" anymore....we all wear the pants! Have the option of keeping one of the parents names on the receipt for children.

Created 26 Nov 19:36 by Rachel

Statements

0 Future consideration
3 Vote

Billing by patient, not head of household. Give us a choice please

Patients get frustrated when the HOH receive their statements.

Created 02 May 20:49 by Guest

Statements

1 Needs review
6 Vote

Walk-out statement should state "Date of Service" and not "Billing"

We printed a walk-out for a patient recently and their FSA would not accept it because of the term "Billing" in the upper right corner. If it stated "Date of Service", they would accept it and reimburse the patient. Our patient called them and was...

Created 19 Sep 20:50 by Guest

Statements

0 Needs review
1 Vote

Would like to be able to go to the patient Ledger while on the "Batch Insurance payment" screen

It would be helpful to know, by going to the Ledger, to see if the patient might need a statement sent by checking their balance after posting the payment.

Created 12 Sep 00:22 by Guest

Statements

0 Needs review
1 Vote

Send a billing statement from the batch insurance screen

Been able to send billing statement after you posted and insurance payment form the batch insurance payment screen on the ledger

Created 11 Sep 12:37 by Guest

Ledger

0 Needs review
1 Vote

Bug when adding treatment to ledger

When trying to add a treatment completed to the ledger - the program will end up with a "not responding" prompt. This will occur until I restart the computer. Happens every other time I try to add a treatment. Have spoken with others that deal wit...

Created 09 Sep 19:41 by Guest

Ledger

0 Needs review
8 Vote

Printing multiple date walkouts in one receipt

There should be an option to print walkouts for multiple dates on one report.

Created 15 Mar 20:03 by Guest

Statements

1 Needs review
24 Vote

Post an insurance credit card payment directly from the patient insurance claim instead of having to go to dentrix pay to process.

If you could post a virtual credit card payment to the insurance eob when a patient calls you can see right away what the payment was for and which claim it was for. It would make it alot easier for staff to inform the patient and you would be abl...

Created 11 Sep 22:05 by Guest

Billing and Adjustments

2 Future consideration
4 Vote

When entering a patient insurance payment, there should be a place where you can make a note as to the patient's co-insurance amnt due.

This would be useful for anyone looking at a particular claim, to see what the EOB states the patient's co-insurance is regarding that particular DOS.

Created 12 Jan 19:09 by Guest

Statements

0 Needs review