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Get BETTER SUPPORT
DENTRIX NEEDS BETTER CUSTOMER SUPPORT! WHAT IS HAPPENING NOW IS JUST SHAMEFUL
Created 25 Apr 17:12 by Guest
General
0
Needs review
7
Vote
Inactivate patients- allow reason why
There should be a place to put why the pt was inactivated. Even if it just automatically put it on the pt's letter when you select inactive and then could fill it in. I'm aware I can create something on the ledger or a pop up but that's time consu...
Created 15 Apr 14:10 by Megan Jones
General
2
Needs review
9
Vote
font
It would be VERY helpful to be able to increase the font size on all Dentrix screens. I mainly work with billing and the ledger is font 8 which should be much larger. I am having eye strain and my vision is being compromised due to the font size o...
Created 19 Mar 19:16 by Guest
General
2
Needs review
8
Vote
color coded pop ups
we should be able to have the option of color-code pop ups to identify the reason for it. Like a different color for billing, one for insurance, misc pt notes, medical info, etc.
Created 27 Feb 20:27 by Guest
General
0
Needs review
4
Vote
Last BWS and Last FMX on Route Slip
Please add Last BWS and Last FMX to the top right section of the route slip that shows so many other last and first dates. It is perhaps the most useful to us and is nowhere to be found on the route slip.
Created 18 Mar 13:54 by Guest
General
0
Needs review
3
Vote
Ability to disable box on patient alert that says "Do not show this alert again today" through out all workstations
One staff members habits of checking alert box .... prevents all staff members in all workstations from seeing VERY IMPORTANT ALERTS POPPING UP!!! NOT GOOD
Created 26 Mar 18:02 by Guest
General
0
Needs review
6
Vote
One click logout
One click to logout of Dentrix instead of having to close out of the ledger, document center, office manager, chart, family file, etc...
Created 06 Feb 11:51 by Melissa Wile
General
0
Needs review
2
Vote
make icons larger
No description provided
Created 07 Mar 19:29 by Guest
General
0
Needs review
1
Vote
Better Customer Service
REF case#03490732 - I have been on the phone with customer service to resolve one single issue with my questionnaires for 7 hours and was transferred to SIX different REPS. The last rep fixed the issue in 3 minutes. So seven hours to resolve a iss...
Created 19 Mar 20:32 by Guest
General
0
Needs review
4
Vote
Going back to check history on certain users
Would love to see a feature where I can go back and audit specific users in Dentrix. Specifically for the timeclock would be great. Should be able to go back and see who made a change & when (I know a note gets put in but for the instances whe...
Created 29 Nov 18:56 by Guest
General
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Needs review
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