Dentrix Ideas

4 Vote

The ability to condense all Dentrix modules into one module separated by tabs

I feel it would be convenient to be able to condense all modules into one module separated by tabs, like Google Chrome for example. The user can still have it all separated by dragging that module onto it's own window. This way it provides a tight...

Created 30 Jun 20:30 by Guest

General

0 Needs review
6 Vote

making a way to merge duplicate files...we bought a practice from another dentist and many patients are saying they are a new patient because they havent seen the new dentist. we make them a new patient chart only to find after that they have been a patient of the previous dentist. i would like a way to merge the two charts so we dont have so many files for one person.

No description provided

Created 07 Apr 17:56 by Guest

General

0
1 Vote

Better Customer Service

REF case#03490732 - I have been on the phone with customer service to resolve one single issue with my questionnaires for 7 hours and was transferred to SIX different REPS. The last rep fixed the issue in 3 minutes. So seven hours to resolve a iss...

Created 19 Mar 20:32 by Guest

General

0 Needs review
2 Vote

Add Audible to Dentrix Tech Support chat window

When I contact dentrix tech support via chat, I am usually doing multiple things at the same time, and I am sure most users do the same thing. The current Chat window on Dentrix.com does not have audible alert when a dentrix tech enters a new mess...

Created 07 Jul 14:30 by dexter b

General

1 Needs review
8 Vote

Dentrix Icons need to be larger

Dentrix Icons are much to small and we should be able to make them larger like we can in the tooth chart....

Created 18 Jul 13:42 by Guest

General

0 Future consideration
5 Vote

Add mobile number capability to Quick Letters

When using the "Dentrix Word Processing Data Elements" guide for Quick Letters, there is no option for "Mobile Phone". To me, it would make sense that it should be <<MPhone>>, but we have tried it and it doesn't work. Most of our patie...

Created 29 Jun 18:06 by Nelle Pedersen

General

0
5 Vote

Report showing claims that have been BATCHED but not sent.

This report would be useful. There is no other way to find these unless by accident. They do not come up in the insurance aging report. They also do not come up in claims to be processed report.

Created 16 Jun 19:50 by Guest

General

1
4 Vote

Add settings to accommodate higher resolution monitors

New updates to dentrix have locked in certain resolution size for fonts and icons that makes them impossible to see or read on newer high resolution monitors. Please add a setting in every module (not just appointment book) to change the basic fon...

Created 20 Jan 19:19 by Kendall Pyper

General

0
1 Vote

Hold times

Hold times for Dentrix is unacceptable. Then, we can only speak to someone in a different country - even when I've requested a stateside rep. Dentrix, Henry Schein, you've increased our monthly fees EXORBITANTLY, but have not improved your product...

Created 16 Feb 00:04 by LaDonna Ashburn

General

0 Needs review
6 Vote

Global practice schedule changes with set start date

The ability to change the practice schedule hours of operation starting on a particular date, in the future. The current method of using the practice schedule default impacts the entire schedule. Would like to make a change in the future, without ...

Created 14 Jul 16:55 by Guest

General

2