Dentrix Ideas

3 Vote

making sure a film/charting done when scaling/root planning is treatment planned

Our staff misses taking these and we need to call patient to come back in. A pop up reminder would be very helpful

Created 8 Jun 03:14pm by Guest

Insurance

Needs review
1 Vote

Medi-Cal Dental Claim Inquiry Forms

Medi-Cal Dental has announced electronic Claim Inquiry Form (CIF) submission through Brain EDI and Optum. Does DentalXChange have a target release date for CIF submission, and will Dentrix users be able to submit CIFs directly from Dentrix or only...

Created 12 Jun 03:26pm by Farhad Mazi

Claims

Needs review
3 Vote

Eligibility essentials/pro should automatically report back on secondary insurance policies

For patients with multiple insurances, the eligibility report currently only pulls the primary and requires users to swap the secondary with the primary to get an essentials or pro report and then switch back prior to submitting claims. This is te...

Created 4 Jun 03:43pm by Guest

Eligibility Essentials & Pro

Needs review
3 Vote

Mass eligibility report for a day

An option to trigger a mass essentials or pro eligibility report on all applicable patients for a given day removes the tedious process of manually clicking through each patient which is time consuming in practices who see 70+ patients in a given ...

Created 4 Jun 03:37pm by Guest

Eligibility Essentials & Pro

Needs review
1 Vote

Eligibilty Essential

Being able to exclude 1 particular insurance from automatically running. For example, BCBS- When it imports data, it is importing medical information not the dental, so deductibles and max's are wrong.

Created 11 Jun 07:21pm by Guest

Eligibility Essentials & Pro

Needs review
1 Vote

Notify practice whenever a procedure attachment requirement changes for a specific insurance

Please add an option to notify practices whenever dentrix updates and updates the insurance attachment requirements section to avoid mishaps on claims and procedures that may now require attachments when they previously did not

Created 10 Jun 05:23pm by Guest

Claims

Needs review
1 Vote

Automatically close claims once submitted when Assignment of Benefits goes to patient.

This will help out of network providers manage AR and collect balances quicker when we know the patient/subscriber will receive the insurance check. It will also help us to avoid tracking /follow up on those claims and patients will also have a mo...

Created 10 Jun 05:01pm by Guest

Insurance

Needs review
5 Vote

Claim attachments

The new update that took away the ability to access Dexis for image attachments on claims is terrible. It is too cumbersome to go through the imaging tab (and it takes longer) or to go to the dexis imaging and screenshot it.

Created 19 May 09:51pm by Guest

Claims

Needs review
2 Vote

Incorrect eligibility reports

Please verify how the system is determining the breakdowns to return whether a policy is active or not. Our office just had an expensive situation of the system telling us a policy was active and when we went to submit the claim were told the poli...

Created 4 Jun 03:47pm by Guest

Dental Insurance Benefits and Coverage

Needs review
2 Vote

Dexis image attachments

The update messed up the ability to add Dexis images to claims efficiently. When attaching images to a claim, the images are tiled one on top of the other and it is nearly impossible to see which images I previously selected show go to the insuran...

Created 2 Jun 06:54pm by Guest

Claims

Needs review