Dentrix Ideas

1 Vote

zero payment posting to incorrect provider needs to be fixed

This is a ridiculous "working as it should" feature. It is now a common practice for a dentist office to use a group NPI for billing and pay to and the rendering be a an individual NPI. It should not take 5 steps to enter a $0 payment to the right...

Created 22 Sep 04:49pm by Guest

Claims

0 Needs review
1 Vote

The new "Allowed Amounts" parameter needs to read the actual PPO insurance fee schedules.

We're surprised that we're having to manually enter the "allowed amounts" when posting an insurance payment from a PPO. The fee schedules that we've already entered manually, line by line, should automatically "feed" this information into the spac...

Created 19 Sep 04:12pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Notes for denied insurance payments

When an insurance company denies (for example) an examination, we would like to automatically put a note on the payment itself as to why the treatment was denied by the insurance. (And we don't need it per procedure; we just need a general notatio...

Created 19 Sep 04:03pm by Guest

Claims

0 Needs review
1 Vote

Different benefits for same subscriber

I have had several ins. companies that have the same subscriber info but the benefits are different for a spouse or child. No way to do in dentrix currently

Created 18 Sep 07:55pm by Guest

Insurance

1 Needs review
1 Vote

Configure Smart Image to show tooth numbers on claim submission

Configure Smart Image to show the tooth numbers on or near the image, as they are in the patient chart. When completing an insurance claim we add the images through Smart Image, but have to guess which tooth numbers go with which images or call a ...

Created 14 Sep 06:06pm by Guest

Claims

0 Needs review
1 Vote

Print option for Dentrix Claims Manager

Include the option to print the claims manager. Include totals of the claim amounts for selected date range.

Created 14 Sep 04:09pm by Guest

Claims

1 Needs review
1 Vote

Access Guarantor notes when doing bulk insurance entry

When posting claims through the batch insurance payment entry, it would be helpful to have a button to access the Guarantor notes in the same section where we can access the document center/split claim/edit claim.

Created 13 Sep 02:09pm by Liz H.

Claims

0 Needs review
2 Vote

Dentrix Claim Manager- Add subscriber DOB below the patients DOB. Add a Cut/Copy next to ID#

More often than not, We need to know the subscribers Date of Birth when checking claim status. HOWEVER, we ALWAYS need the Subscriber ID. Since we cannot highlight the claim overview, we have to manually type it every time. Add a Copy button to qu...

Created 12 Sep 07:02pm by Guest

Claims

0 Needs review
1 Vote

Make it possible to see BATCHED claims report to ensure all claims get submitted .

To make sure all claims get sent.

Created 9 Sep 10:04pm by Cindy A Kmetz

Claims

0 Needs review
2 Vote

Deductible and Maximum Layout

Due to Dentrix having a good handful of resolution display issues, such as health hx pop-ups and also the deductible and maximum section under a patients insurance, some information is cut off. Either that needs fixed separately or for the deducti...

Created 8 Sep 01:11pm by Miguel Henson

Dental Insurance Benefits and Coverage

0 Needs review