Dentrix Ideas

6 Vote

Include Attachments with Electronic Pre-Authorizations

Please allow the attachment of x-rays and photos when sending electronic pre-authorizations. It is my understanding that other dental softwares such as Cleardent are able to do this. It's 2025 we should have this digital option! Thank you!

Created 20 Nov 06:43pm by Guest

Insurance

0 Needs review
2 Vote

Using Dentrix to create medical claim forms

A patient has both dental and medical insurance plans. How can I use the medical insurance if the ledger is shared for both dental and medical. Please create an article that explains all the steps. Why is it so difficult to get a human on the phon...

Created 15 Jul 06:56pm by Guest

Insurance

0 Needs review
4 Vote

Dentrix Claims Manager

Some Claims that say they are batched have been printed. It is not picking up correct information on some Claims

Created 13 Mar 06:49pm by Guest

Claims Manager

1 Needs review
4 Vote

Claims Manager - Printed Claims should not say "Batched"

Claims that have been Printed are listed as "Batched" in the Claims Manager. It therefore appears as if these claims have not been sent, but they have been printed and sent and should say "Printed"

Created 13 Mar 03:41pm by Guest

Claims Manager

0 Needs review
12 Vote

Insurance plans that do not count preventative services against annual maximums

Dentrix does not have a way currently to track an accurate annual maximum on plans where preventative and diagnostic services do NOT count toward the annual maximum. D0010 through D1999 should have a feature or box to click that exempts them from it.

Created 7 Nov 04:17pm by Guest

Insurance

0 Needs review
2 Vote

Allow a negative amount to be put in the benefits used to date.

Allow a negative amount to be put in the benefits used to date. This allows us to track patient benefits with a rollover. All patient's with the plan still have the same max, but we can 'add' the rollover amount for each patient by entering a nega...

Created 12 Jul 04:23am by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

insurance notes into family file

It would be very helpful if Dentrix eligibility pro would add a feature to add insurance coverage details into the notes section so that its accessible from the treatment planner, family file and appointment. Currently only able to import the long...

Created 11 Sep 09:24pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review
10 Vote

Option to remove already checked on claims from claims manager

It would be useful only to see a list of claims that need following up on, rather than showing all of them.

Created 14 Feb 09:09pm by Michelle C

Claims Manager

0 Needs review
14 Vote

ORTHO, Entering Separate Maximum For Orthodontic Work

We would like to track Orthodontic maximus separate from yearly maximums. This will help us have accurate ledger and estimates without creating a separate patient ortho account. Creating secondary accounts will throw off our accurate active patien...

Created 17 May 07:49pm by Guest

Dental Insurance Benefits and Coverage

2 Needs review
17 Vote

able to turn off allowed amounts if not in-network

since allowed amounts were added to dentrix, we have been entering in plans- making it easier to figure coverage for new plans (we reference a similar plan and view the allowed amounts so that we can estimate more accurate coverage). We are not in...

Created 4 Oct 06:04pm by Guest

Dental Insurance Benefits and Coverage

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