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Insurance eligibility coverage level should be subsriber/patient specific
When you adjust the coverage level from "individual", "family", "employee and spouse", etc., it changes that field for anyone on that plan, which is not accurate.
Created 07 Jan 16:38 by Guest
Insurance
1
3
Vote
Insurance Module
My suggestion would be making an insurance module that would allow us to make changes specific to each Subscriber and patient on the family file. After speaking to Dentrix help about what is changed in the insurance module for G7.4, I was sad to h...
Created 06 Jan 23:16 by Guest
Insurance
1
1
Vote
DOS and Subscriber DOB on Claims Manager
The new claims manager should include DOS as a filter option and an option of over 30 days, Over, 60 and Over 90 should be included. The Patient Information Panel should include the Subscriber DOB as that is often required when contacting an insur...
Created 27 Jul 14:56 by Ann Bynum
Claims
0
Needs review
1
Vote
The ability to override insurance carrier when patients have secondary coverage through MSS or cash accounts.
When patients have two carriers, one of them being MSS, the system wants to default MSS as the primary carrier even though MSS is always the secondary carrier. If we could override the system, we could send claims electronically to the primary car...
Created 26 Jul 18:55 by Michele
Dental Insurance Benefits and Coverage
0
Needs review
1
Vote
Insurance set up screen used to have a field showing "last updated" & that field no longer exists
You could see at a glance if it was recent. That field is gone and per support no longer exists. Where else would you see when coverage info was last updated for a particular plan for ins maintenance?
Created 24 Jul 20:24 by Guest
Insurance Maintenance
0
Needs review
2
Vote
urgent : identify insurance carrier with same group number and name put policy details are different. We need to be able to view that a policy with same group name and number has different exceptions,frequencies, deductibles, maximums etc. when choosing the insurance for a patient.
No description provided
Created 08 Apr 13:51 by tammy frangella
Insurance
0
Needs review
1
Vote
Medicaid INS highlighted in red when close to 90 days unpaid
Medicaid only allows 90 days to submit a claim after the DOS it would be nice to have a green, yellow, red highlight on claims in the claims manager that are getting close to being to late to submit when we haven't received anything.
Created 21 Jul 20:13 by Guest
Claims
0
Needs review
1
Vote
CANADA -Fix secondary insurance COB
We have been using Dentrix for 10+ years at our clinic and originally, the software was able to do COB if the patient had a secondary insurance. Now, it wont allow it because the information it thinks its sending as Secondary, is actually primary ...
Created 21 Jul 13:13 by Guest
Insurance
0
Needs review
4
Vote
Medical Claim Form Print Correctly
Make the medical claim print out correctly on the CMS 1500 form (with the info lined up in the corresponding fields).
Created 28 Aug 22:56 by Guest
Claims
1
Already exists
3
Vote
Option to edit exceptions template
It would be helpful to the front office and save us some time if we could edit the exceptions template. If we had the ability to edit the template we could change what we utilize in our office which may vary from another office. Right now the temp...
Created 09 Dec 21:45 by Guest
Insurance
1
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