Dentrix Ideas

4 Vote

Adding a Rollover Maximum section to Insurance Eligibility

Patient's that have rollover dollars available to use, currently there is no way to reflect that available $$ in the ledger. If you could add a field to the deductible/maximum section to add available rollover dollars to available maximum so it wo...

Created 22 Sep 13:35 by Guest

Insurance

1
5 Vote

I would like to be able to print a report that shows all of the "created" claims in our office.

I asked dentrix and from their understanding there is no report to be able to print from your system to keep track of "Created" claims that have not been sent to insurance. The representative suggested I send in an idea for you to see if this feat...

Created 26 Aug 20:57 by Guest

Claims

2 Future consideration
3 Vote

Subscriber ID/Patient ID fields

Some insurance plans have a different ID number for EACH member of the family, so a separate field to enter the patient ID would be helpful in the clearinghouse and ECS accepting the claim!

Created 20 Sep 17:17 by Vicki Neve

Insurance

0
5 Vote

UPDATING INSURANCE FEES

It would be awesome if you can add a feature like on Dentrix to automatically update insurance fees. For example, a pt comes in with Cigna insurance and 1 month later they now have Delta Dental. In order to update the fees we have to manually re-e...

Created 22 Aug 20:17 by Guest

Insurance

0 Future consideration
1 Vote

When resubmitting a old claim the fees are going as current fees not the fee at the time of the claim.

We submit our office fees on all claims. What shows on our ledger is adjusted fees with the insurance if we are providers. If I have to resubmit an old claim it is pulling current fees not the fees that were sent on the original claim. The insuran...

Created 18 Oct 15:23 by Guest

Claims

0 Needs review
5 Vote

Batched claims report

It would be very useful to have a report for claims that are batched. There is no way to see them unless you run a dental insurance aging report.

Created 19 Aug 19:30 by Guest

Claims

0 Future consideration
3 Vote

Tertiary Billing Capabilities for Insurance

We have patients with 3 insurances and are only able to bill 2 leaving patients unable to utilize their insurances fully

Created 16 Sep 13:50 by David Orlans

Insurance

0
1 Vote

Amount reimbursed by procedure code, by insurance company

Goal: to compare reimbursement rates by insurance company for the most common codes - the idea is to evaluate whether it is appropriate to change status with an insurance company.

Created 16 Oct 15:56 by Guest

Insurance

0 Needs review
1 Vote

Turn off auto co ordination of benefits when there are multiple insurance policies

Some times the prim insurance denies a claim wrongfully and the secondary pays out the full amount. Then we are stuck having to returns funs that were paid out incorrectly.

Created 16 Oct 15:39 by Guest

Claims Manager

0 Needs review
4 Vote

Have the Dentrix system CALCULATE downgrade tables per specific code.

We have pages of downgrades that are done manually. The Dentrix system does NOT calculate these downgrades. Rather, WE calculate them and then put the % in the system. I've consistently asked for this upgrade but you keep telling me the system wil...

Created 26 Aug 17:00 by Guest

Insurance

0