Dentrix Ideas

213 Vote

Update insurance coverage without changing old insurance claims in Ledger history.

When a patient comes in with a new dental insurance, It seems that when you change the insurance information to the new coverage, it changes the old claims that are in history (ledger) to the new insurance coverage. It should not change insurance ...

Created 09 Jul 04:20 by Guest

Insurance / Ledger

17 Future consideration
194 Vote

Add options for "Non-Duplication" insurance plans.

When it is Non-Duplication the primary has to run out before secondary kicks in, currently there is no way to show the patient on the Treatment Case what their insurance is going to cover. It would be nice to have this as an option.

Created 09 Jul 04:29 by Guest

Insurance

14 Future consideration
187 Vote

Add another insurance option for entering orthodontic benefits seperate from dental. Often there is a seperate lifetime benefit for ortho.

Add a tab in the insurance information module to input ortho benefits. This would help with estimates and with tracking ortho vs. dental benefits.

Created 09 Jul 04:16 by Guest

Insurance

2 Future consideration
48 Vote

Allowing out of network coverage table benefits to reflect in the ledger & on tx plans

Our current coverage tables allow for entering out-of-network information, but this data doesn't get posted to the ledgers or reflect on estimates. As many offices are transitioning to out-of-network, we need our coverage tables to accurately refl...

Created 15 Jun 16:34 by Guest

Dental Insurance Benefits and Coverage

1 Needs review
179 Vote

Allow estimates to use next years maximums and deductibles.

Please provide an option in the Treatment Planner to give insurance coverage estimates using the next calendar year's renewed maximum. We often have patients that have met their annual maximum but would like estimates for work they plan on having ...

Created 09 Jul 04:19 by Guest

Insurance

5 Future consideration
2 Vote

Post Insurance Payment to center of Ledger

For the love of GOD! Why does the insurance payment box always open to the middle of the screen? This is 2024, we are working on two windows - left side is the insurance EOB, the right is the ledger. ALL DAY I am grabbing the post insurance paymen...

Created 10 Oct 14:11 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Automatic Alert When Insurance Benefits Are Used

If an alert/warning popped up at time of scheduling or claim creation to notify the user that all benefits have been exhausted.

Created 09 Oct 19:35 by Samantha Mitsios

Dental Insurance Benefits and Coverage

0 Needs review
154 Vote

Enter Insurance Carrier once, have individual group plans linked under that name.

1.My biggest gripe is that insurances are not managed well. When my data was converted I ended up with about 5,000 individual insurances when in reality we had only about 171 carriers listed. My suggestion would be to have the carrier linked to ad...

Created 09 Jul 04:20 by Guest

Insurance

19 Future consideration
3 Vote

Being able to add a third insurance policy

Not sure how to send a claim to a policy that we can't add to someone's family file. Make it confusing and inconvenient. Not many patient's have three but it isn't unheard of. There should be an option to add a third policy.

Created 24 Sep 18:01 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
7 Vote

Diag/Prev Maxium

Some insurance companies don't apply diag/preventive procedures to the maximum. We need to be able to create a different table that allows us to check a box or something so the payments for those services do not apply when the payment is posted.

Created 31 Jul 16:09 by Michelle S

Dental Insurance Benefits and Coverage

0 Needs review