Dentrix Ideas

3 Vote

When entering insurances, make a way to enter the codes that do not count towards yearly maximums.

Many insurances do not count the preventative codes towards the yearly maximums. The way Dentrix is currently set up, if a patient has had any preventative services, such as a cleaning and exam, when a treatment plan is generated, it will automati...

Created 29 Sep 16:00 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Make Preauth narative (remarks)and prosthesis status carry over to Claim in ledger.

It would save time. It will carry over the preauth # so why not these extra two steps.

Created 15 Jun 15:25 by Guest

Claims

0 Needs review
2 Vote

Screen Capture

FIX THE SCREEN CAPTURE, WORKED PERFECT BEFORE UPDATE ON DENTRIX, NOW IT IS HORRIBLE AND NOT WORKABLE. WHY CHANGE SOMETHING THAT ISN'T BROKEN, THIS PROGRAMS IS SUPPOSE MAKE OUR JOBS EASIER, ALL THIS SYSTEM DOES IS MAKE OUR JOBS MORE DIFFICULT AND V...

Created 06 Jun 13:34 by debi zamora

Insurance

0 Needs review
2 Vote

Report showing batched claims that were not sent

This is a huge problem especially since dentrix does not currently have such a report. PROBLEMATIC!! If we dont know the claim was not sent, then it affects our collections. MONEY LOST.. Healthy Smiles Dentistry

Created 18 May 16:59 by Guest

Claims

1 Needs review
1 Vote

Cancelling A Claim To Send While on the Process

Please have a feature for cancelling a claim to send , cause every time we cancel a claim to send, it's still going through.

Created 16 Feb 00:00 by Guest

Claims

0 Needs review
1 Vote

ICD-10 Codes Updates

I had to separately purchase the ICD-10 codes from Dentrix as an add-on to my Dentrix Core, but the codes are not being kept up to date. If Dentrix is going to charge for the codes, it is Dentrix's responsibility to make sure that they are up to d...

Created 15 Feb 20:38 by Guest

Insurance

0 Needs review
1 Vote

2024 ADA Claim Form Line 36a

I noticed that the new claim format is uploaded however there is nowhere to add the information for claim line 36a (SRP history)

Created 15 Feb 17:26 by Guest

Claims

0 Needs review
1 Vote

allow offices to change default insurance payment type

There are currently 3 Insurance payment types when posting a payment to claims. Check Payments, Electronic Payments and Credit card payments, with Check Payments as the Default. I suggest a setting to allow changing the default Insurance Payment T...

Created 15 Feb 16:20 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Differentiating downgrades on Specific codes

Some insurance will, e.g., downgrade a molar resin composite to an amalgam restoration, but they will not downgrade a premolar resin composite restoration. The dental code for the procedure is one and the same. It would be nice to allow the system...

Created 01 May 18:48 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
2 Vote

more than 2 insurance options

We are an office located in Canada. We have many families that have more than 2 insurance policies listed for their families--some as many as 4 policies per household. There is nothing in the software to help us keep track of which plan has paid w...

Created 27 Apr 20:19 by Guest

Dental Insurance Benefits and Coverage

0 Needs review