Dentrix Ideas

5 Vote

Insurance duplicates

There should be a way that dentrix will not allow you to enter the same insurance more than once under the same group number. this will prevent insurance aging from growing and allow dentrix users to prevent insurance mistakes. You should also be ...

Created 13 Sep 20:17 by Guest

Insurance

0 Needs review
2 Vote

Override Deleting Insurance Carrier that have inactive patients attached.

our system has many duplicate plans and it would be very helpful to be able to clean up these plans that are out-dated and are only attached to inactive patients in which we would update their insurance info once reactivated.

Created 18 Dec 19:19 by Anna Quirk

Insurance Maintenance

0 Needs review
6 Vote

Report: number of patients under ea. insurance

We would like a report showing the number of patients on each insurance plan, ie. Cigna 600, Delta 875, etc. Support is saying there is no such report.

Created 22 Mar 13:30 by Guest

Insurance

1 Needs review
3 Vote

Closing Claims and Cleaning Up Aging

It would be useful if there was an option to close unpaid claims in bulk or just close claim without entering a zero payment- I do utilize the void option what is the difference between voiding and entering 0 (I do both incase) Need bulk cleanup a...

Created 10 Jul 19:26 by Guest

Insurance Maintenance

0 Needs review
4 Vote

How to print the production/collections for a given fee schedule

most plans now are paying under a insurance umbrella (fee schedule) versus being directly contracted and it would helpful to have a simple method of running a dentrix report showing fee schedule summary instead of just insurance summary but also F...

Created 30 Jan 22:55 by Adriane Lippian

Insurance

1 Needs review
1 Vote

Dentrix rejected claims with multiple same code quantity (D0230)

Error Message: DentalXChange :This payer does not accept procedure quantity greater than 1 for this procedure, please split into multiple charge lines; Claim/encounter has been forwarded to entity.

Created 22 May 15:19 by Guest

Claims

0 Needs review
6 Vote

Clear All Payment Tables With One Swoop!

We need to start fresh and clear out payment tables that have been set up within insurance plans. They are old and in order to trust the estimate given on a patients ledger we need to remove all payment tables and start fresh. Since this can't be ...

Created 03 Mar 20:25 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Calculate Secondary Insurance when fees are above fee schedule

Secondary insurance estimate should be based on the fee table. Our fees are higher than the provincial fee guide and Dentrix calculates the secondary amount as though the second plan will pay higher than the eligible amount.

Created 11 Dec 21:56 by Unknown Unknown

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Fix the Delta Dental Of MN electronic claims so they process.

Fix the Delta Dental of MN electronic claims so they process. The new exchange and Vyne are not working with Delta Dental of MN. Dentrix support tells me that we just need to change the Payor ID to 06126. That just sends them to paper. It does not...

Created 21 May 20:24 by Susie Nosbusch

Claims

0 Needs review
5 Vote

Purge Should Only Show Insurance Plans You Can Actually Purge

When selecting the purge button the ONLY insurance plans that should show up in the purge box are the plans that you can actually purge. Right now if an insurance company has been removed from the patient record, but there is still a claim from th...

Created 01 Aug 21:18 by Bailey Williams

Insurance Maintenance

0 Needs review