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2
Vote
Add a claim balance
Open any received claim in your ledger. Look at the window on the left just above the Claim Status notes. Here is a snapshot of how this claim window SHOULD LOOK: Total billed: 500 Est Ins Portion 350 Itemized Total 300 Total Paid 300 Total...
Created 26 Jul 03:07pm by Cristina Ilies
Claims
0
Future consideration
8
Vote
Does not apply to Max Button
There should be a check box under the coverage table for preventative to allow for 'DOES NOT APPLY TO MAX". Some policies to not take away $$ from the annual max for Preventative Services. This would allow more accurate treatment planning and $$ c...
Created 25 Jul 11:22pm by Guest
Insurance
0
Future consideration
2
Vote
Manually change fees on a claim
So we bill our regular fees on all our dental claims, but on occasion we would like to be able to charge a lesser fee than whats on our regular fee schedule. So I would like to be able to choose to make changes on claims before they are sent.
Created 24 Jul 11:35pm by Guest
Claims
1
Future consideration
1
Vote
Add rendering provider on "Procedures Not Attached To Insurance Claims" report.
To verify that procedures are billed under the correct provider of service.
Created 24 Jul 02:27pm by Guest
Insurance
1
Future consideration
4
Vote
Allow insurance renewal month to change instead of duplicating
If a individual patient or group has multiple plan/contract renewal dates (Jan - Dec) but the benefits are exactly the same the program makes us add a whole other plan and basically duplicate it just to change the month that a particular patients ...
Created 23 Jul 06:16pm by Guest
Insurance
0
Future consideration
2
Vote
Claim forms without lines
Alaska Medicaid wants secondary claim forms to be printed on ADAJ434 red forms. This could be done if Dentrix had an option to print insurance forms without lines on them
Created 18 Jul 06:44pm by Guest
Claims
1
Future consideration
2
Vote
format insurance claims to list each PA xray on a separate line
List each additional PA D0230 separately on the insurance claim form. We have one insurance company that only reads the line as one PA taken and does not ready the quantity box. I am having to hand write these claims and list each PA separately.
Created 16 Jul 07:59pm by Guest
Claims
0
Future consideration
13
Vote
Downgrading Molars vs. Premolars
Some insurances will downgrade for molars only (not premolars); it would be great if the coverage table allowed us to select which teeth the downgrade applies to. This way, we are not over collecting from the patients whose insurance only downgrad...
Created 16 Jul 04:34pm by Guest
Insurance
1
Future consideration
1
Vote
Adding NDC#
For offices that are submitting medical claims, we need to be able to input any NDC#s (if needed) to the claim form; currently, we have to write this information manually.
Created 16 Jul 04:28pm by Guest
Insurance
0
Future consideration
2
Vote
When doing a software conversion, make sure the assignment of benefits is a default
We converted from soft dent to Dentrix and the software did not check the boxes for the release of info and assignments of benefits. It is setup for new patients but not for the existing ones and the patients were receiving the checks from the ins...
Created 15 Jul 10:06pm by Guest
Insurance
0
Future consideration
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