Dentrix Ideas

Clear rejected claim

When a claim is duplicated it shows eRejected in the ledger and keeps appearing on the insurance claims to process report when in fact the claim has already been sent/processed. Would be helpful if I could clear the rejected status so it doesn't appear that we have claims that are not sent.

  • Guest
  • Oct 29 2025
  • Needs review
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  • bea valdez commented
    30 Oct 21:16

    if there is outstanding pre d it will show up on that list also even if all claims paid