Dentrix Ideas

Allow primary insurance submissions for secondary plans that don't have a carrier ID (gov't plans)

It is frustration to have to delete and readd insurance to be able to submit when there is another plan that does not have a carrier ID (government plans). It adds a lot of unnecessary steps. We used to be able to submit but a few updates ago this stopped. Previously, it used to process through primary insurance and let us know that we could not electronically submit to plan without carrier ID.

  • Guest
  • Oct 2 2025
  • Needs review
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