Dentrix Ideas

Deleting new patients who got broken appts

When there is a New Patient appt and they cancel if you break the appt it goes onto the Unscheduled appt list. When you go to the unscheduled appt list you cant do anything with those patients because they do not have a chart. They are left on there for good and mess up our numbers. Please figure out a way we can delete them off this list. 

  • Guest
  • Sep 26 2019
  • Already exists
  • Mar 31, 2020

    Admin response

    Thank you for the information. we kindly request that for all concerns of program issues, please reach out to support and troubleshoot further 833-471-2273.

    This should be an option you have, as to removing\deleting unscheduled\broken appointments.

  • Attach files