If 2 restorations using the same dental code have been completed at the same appointment, please allow us to view the tooth number in the batch insurance payment. This will allow us to match the EOB if entering manually. If a payment is reduced by the deductible, in the payment entry you can't tell which tooth is the same as the insurance EOB.
Guest
Thank you for pointing that out. We are encountering the same issue as well. It would be extremely helpful if the electronic EOB displayed the tooth number associated with each procedure. This would allow us to clearly track which tooth is approved, denied or paid and by how much. Making it easier to reconcile payments avoid manual errors.