This idea has been merged into another idea. To comment or vote on this idea, please visit DTX-I-209 Put in a feature to turn off the "special adjustments"?.
I understand that the system will generate what's called "special adjustment" every time we move a patient out of an account. It might sound like that is a helpful feature which might help allocate any potential family balance among account members, but that is not an accurate feature at all. I always make sure to only move patients when family account balance is $0 and allocation is beyond accurate for all members in the account, still, I ALWAYS seem to end up with special accounts. Please turn it off? Allow us to manually keep our patient's ledgers. Thank you so much!
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