Why is there no longer an "update payment table" yes/no button when itemizing insurance payments for procedures attached to an insurance claim?? I was told by tech support that we have to physically type in any new updated payment to the payment table in the space under where we enter the actual itemized payment by procedure code......WHY???? This is double the data entry than just being able to click a button!!! That is SO MUCH MORE WORK than just being able to do a simple click on "yes" in order to update a particular payment if it has changed for a specific code and insurance plan. If you look into the help section on your website and also the user manual within Dentrix it shows the update yes/no buttons available, why did you take it away????.....HOTFIX PLEASE!!!!!!
Guest
PLEASE BRING BACK THE UPDATE PAYMENT TABLE "YES/NO BUTTON"! IT'S AN EXTRA STEP TO COPY/PASTE THE SAME INFORMATION INTO A NEW BOX. WHY DID YOU HAVE TO "FIX" SOMETHING THAT WAS NEVER BROKEN? PLEASE PUT IT BACK! THANKS!
PLEASE!!!! THIS IS SO FRUSTRATING TO NEED TO COPY AND PASTE THE SAME INFORMATION INTO A NEW FIELD!
FOR ALL OF THE OFFICES THAT WERE USING IT AND MINDFUL OF THE ACTION THEY WERE TAKING, YOU NEED TO UPDATE THIS BACK TO THE WAY IT WAS!
ON TOP OF RECOGNIZING HOW MUCH DATA WE'VE LOST BECAUSE OF THIS, DENTRIX MADE IT MORE DIFFICULT TO UPDATE THE PAYMENT TABLE FROM THE CLAIM FIELD.
HAVING THE YES/ NO UPDATE THE PAYMENT TABLE BUTTON MAKES SO MUCH SENSE!
HOT FIX NEEDED IMMEDIATELY!!!!!!
COULDN'T AGREE MORE. OUTRAGEOUS!