Claims that are in "Batched" status have not been sent the insurance carrier electronically or printed. Once the claim is "Batched" it can't be batched again to be sent in a batch. It is in limbo until we run across the claim on the ledger saying "Batched". The claims get in "Batched" status when an employee is attempting to submit the claim but then they get interrupted and the claim doesn't get submitted either electronically or printed.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
In the "office manager".... go to Reports, then Ledger, then "Insurance Claims to Process." You can also go to "Procedures not attached to Ins"... Hope this helps :-)
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